Industry-first hybrid IT service delivery platform leverages business intelligence to deliver innovation and performance
Overland Park, Kan. (May 9, 2017) – With speed and agility paramount, and a focus on enabling a richer customer experience, QTS Realty Trust (NYSE: QTS), a leading provider of data center, cloud and managed hosting services, today announced the launch ofQTS Service Delivery Platform (SDP), the industry’s first platform engineered to support integrated hybrid IT needs.
QTS’ customer and data centric approach is driving development of the fully integrated services delivery and orchestration platform. QTS SDP enables customers to access and interact with information related to their data center deployments in a way that is simple, seamless and available on-demand.
This highly-automated, cloud-based approach results in a single, centralized view that allows greater visibility and agility from a single platform. Customers are able to engage and interact with QTS across all facets of their business in a way that facilitates operational improvement.
“With the growth of hybrid IT and the ability to monitor infrastructure, there is an increasing amount of data available on IT environments,” said Kelly Morgan, Research Vice President, Services, 451 Research. “QTS is one of the first data center, cloud and managed service providers to leverage this data for customer use to improve visibility across hybrid and multi-cloud environments.”
QTS SDP aggregates, analyzes and automates data across all of its IT environments. The new delivery platform starts with the digitization of over 4 billion data points. The resulting data lake is presented through the QTS portal as well as through a robust application-programming interface (API). This allows customers to integrate data within their own applications and gain deeper insight into the use of their QTS data center services within their IT environments.
SDP key customer functions, including power utilization, physical security, access control, performance and environmental metrics, can be viewed and managed remotely from any device, anytime and anywhere.
“By taking a holistic view of all data related to a customer’s environment, QTS is able to provide market-leading operational insight that empowers action in real time,” Jon Greaves, Chief Technology Officer, QTS. “Service Delivery Platform by QTS goes far beyond conventional DCIM and operational metrics to unlock the power of data for powerful new business innovation.”
By providing programmatic access and control of the data, QTS SDP facilitates customer collaboration to unlock a myriad of opportunities that include:
- Predictive modeling and analytics
- Enabling more informed and effective business decisions
- Improving operational efficiencies and cost savings
- Acting on trends in real time
- Applied machine learning and enhanced automation
QTS has initially launched applications for SDP that provide customers real-time visibility of Power Analytics, Security, Hybrid Cloud Management, and Enterprise IT, among others. Throughout 2017, QTS will continue to launch additional applications and features spanning the full range of IT services. This development lifecycle for SDP features an iterative release process that welcomes customer participation in the launch of new applications.
QTS Realty Trust, Inc. (NYSE: QTS) is a leading provider of secure, compliant data center, hybrid cloud and managed services. QTS features the nation’s only fully integrated technology services platform providing flexible, scalable solutions for the federal government, financial services, healthcare and high tech industries. QTS owns, operates or manages more than 5 million square feet of data center space and supports more than 1,100 customers in North America, Europe and Asia Pacific. In addition, QTS' Critical Facilities Management (CFM) provides increased efficiency and greater performance for third-party data center owners and operators. For more information, please visit www.qtsdatacenters.com, call toll-free 877.QTS.DATA or follow us on Twitter @DataCenters_QTS.