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Press Release -- March 27th, 2017

Kandy Revolutionizes Application Integration for Unified Communications (UC) Clients in Industry First

Orlando FL, March 27, 2017Kandy, the award-winning communications Platform as a Service (cPaaS), today announced that itsBusiness Solutions Cloud is powering GENBAND’s Smart Office v 3.3, which has been nominated as a finalist for the Best of Enterprise Connect 2017 awards. The combination of these two technologies enables the seamless integration of unified communications with other business applications for the first time.

“One of the historical barriers to adoption for UC has been the cost and complexity of integration with existing business processes. When it happens, integrations are often limited to one vendor’s suite of communication apps,” said Brian Partridge, Research Vice President, 451 Research. “The latest version of GENBAND’s Smart Office addresses that challenge head on. The new offer promises customers the flexibility to create customized experiences while users can take advantage of cross-functional capabilities within a single application.”

The new Smart Office client changes the ROI for IT managers and offers users, especially those on mobile, a simple way to add communications into their workflow and leverage the cross-functional capabilities of their favorite business tools within a single application.

Service providers, enterprise resellers and administrators can dynamically integrate web-based business applications and launch them directly from the UC client, as well as tailor colors and appearance without additional software or development to create solutions that meet their customers’ brand requirements.

“Service providers and enterprise resellers can now create unique UC solutions for their customers to deliver high-value capabilities, including customizing the client to deliver on functionality and appearance requirements,” said Paul Pluschkell, GENBAND EVP of Strategy and Cloud Services and Kandy Co-Founder. ”This offer further validates our commitment to the  cloud and investment in client technology, and the value of being a complete solution provider.”

Key takeaways:

  • GENBAND’s industry-first interface allows service providers, enterprise resellers and enterprise administrators to deliver a consistent, customizable experience across desktop and mobile by leveraging GENBAND’s Omni web container technology and Kandy Business Solutions.
  • The solution enables service providers and enterprise resellers to easily design and deliver customized, differentiated offers that meet their end customers’ unique requirements and enable them to compete more effectively without waiting for native client customizations.
  • Smart Office facilitates employee workflows via the simplified integration of critical cloud business applications with business-class communications tools.

Smart Office 3.3 will be demonstrated in Booth # 315 at Enterprise Connect.

About Kandy

GENBAND’s Kandy communications Platform-as-a-Service (PaaS) is a real time software development platform built from GENBAND’s core communications, presence, security and real time technologies. Kandy enables service providers, enterprises, software vendors, systems integrators, partners and developers to enrich their applications and services with real time contextual communications, providing a more engaging user experience. With Kandy, companies of all sizes and types can quickly embed real time communications capabilities into their existing applications and business processes. For more information visit


GENBAND is a global leader in real-time communications software solutions for service providers, enterprises, independent software vendors, systems integrators and developers in over 80 countries. Kandy, its award-winning, disruptive real-time communications software development platform, is built from the company’s global telecommunications network and security technologies. The platform enables these companies to easily embed a full suite of voice, video, chat, screen-sharing and collaboration capabilities into their existing business, web and mobile applications.  The company’s Network Modernization, Unified Communications, Mobility and Embedded Communications solutions enable its customers to quickly capitalize on growing market segments and introduce differentiating products, applications and services. GENBAND’s market-leading solutions, which are deployable in the network, on premise or through the cloud, help its customers connect people to each other and address the growing demands of today’s consumers and businesses for real-time communications wherever they happen to be. To learn more visit

GENBAND, the GENBAND logo and icon are trademarks of GENBAND.

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