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Press Release -- February 10th, 2017
Source: nok

Nokia’s Chief Quality Officer, Deepti Arora, elected Chair of QuEST Forum’s Executive Board

  • Arora named 2017 Chair of QuEST Forum’s Executive Board after serving as Vice-Chair in 2016 and as an Executive Board Contributor in 2014 and 2015. She will take the position of Emeritus Chair in 2018
  • Nokia is a long-standing member of QuEST Forum, a global partnership of information and communication technologies (ICT) service providers and suppliers
  • Nokia applies QuEST Forum’s TL 9000 quality standards to drive end-to-end customer-centric quality

Press Release

10 February 2017

Espoo, Finland – Nokia today announced that Chief Quality Officer Deepti Arora was elected Chair of QuEST Forum’s 2017 Executive Board by the association’s membership. Her leadership of a global organization comprised of more than 200 ICT service providers and suppliers comes at a critical time as the industry pivots towards the opportunities of 5G and the Internet of Things.

Nokia is a long-standing member of QuEST Forum, a global organization dedicated to the implementation of a common set of quality standards, best practices and measurement systems supporting current and future technologies. Through QuEST Forum, Nokia has embraced the TL 9000 quality standard, championed a range of strategic quality initiatives and provided thought leadership at all of the Forum’s levels: board, regional, work group, and sub-team. Working hand-in-hand with other service providers and suppliers, Nokia plays an important role in setting the course for higher quality standards across the ICT industry.

Deepti Arora said of her 1-year term: “QuEST Forum has a unique opportunity: to define what quality will mean in an increasingly automated and connected world. As a global industry player, Nokia has both the responsibility and the ambition to play a decisive role in shaping quality’s evolution. I look forward to continuing our collaboration with QuEST Forum’s member companies to set the standard for future quality.”

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From the enabling infrastructure for 5G and the Internet of Things, to emerging applications in virtual reality and digital health, we are shaping the future of technology to transform the human experience.

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