- Arora named 2017 Chair of QuEST Forum’s Executive Board after serving as Vice-Chair in 2016 and as an Executive Board Contributor in 2014 and 2015. She will take the position of Emeritus Chair in 2018
- Nokia is a long-standing member of QuEST Forum, a global partnership of information and communication technologies (ICT) service providers and suppliers
- Nokia applies QuEST Forum’s TL 9000 quality standards to drive end-to-end customer-centric quality
10 February 2017
Espoo, Finland – Nokia today announced that Chief Quality Officer Deepti Arora was elected Chair of QuEST Forum’s 2017 Executive Board by the association’s membership. Her leadership of a global organization comprised of more than 200 ICT service providers and suppliers comes at a critical time as the industry pivots towards the opportunities of 5G and the Internet of Things.
Nokia is a long-standing member of QuEST Forum, a global organization dedicated to the implementation of a common set of quality standards, best practices and measurement systems supporting current and future technologies. Through QuEST Forum, Nokia has embraced the TL 9000 quality standard, championed a range of strategic quality initiatives and provided thought leadership at all of the Forum’s levels: board, regional, work group, and sub-team. Working hand-in-hand with other service providers and suppliers, Nokia plays an important role in setting the course for higher quality standards across the ICT industry.
Deepti Arora said of her 1-year term: “QuEST Forum has a unique opportunity: to define what quality will mean in an increasingly automated and connected world. As a global industry player, Nokia has both the responsibility and the ambition to play a decisive role in shaping quality’s evolution. I look forward to continuing our collaboration with QuEST Forum’s member companies to set the standard for future quality.”
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