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Press Release -- November 3rd, 2016
Source: Ericsson

Turkcell selects Ericsson as long term managed services partner

  • Ericsson to manage and operate Turkcell's mobile and fiberoptic fixed network, covering all technologies including 2G, 3G, and 4G/LTE
  • Ericsson's end-to-end engagement will include operations and maintenance, as well as expansion of Turkcell's network
  • Ericsson's differentiated engagement models will meet evolving customer demands and expectations

Turkcell has selected Ericsson (NASDAQ:ERIC, news, filings) as its partner to manage and operate its mobile and fiberoptic fixed network, which includes microwave links and covers all technologies from 2G to 4G/LTE, continuing the long-term partnership between the two companies. Ericsson is now Turkcell's exclusive managed services partner in the Marmara region, which includes Istanbul.

As part of the agreement, Ericsson will undertake end-to-end engagement including operations, maintenance and expansion of Turkcell's mobile and fixed networks. Leveraging on global experience, expertise and insights, Ericsson will also introduce tools, processes and refined ways of working to improve performance, predictability, and quality of services as part of the deal.

Gediz Sezgin, Senior Vice President of Network Technologies at Turkcell says: "Our ongoing strategic cooperation with Ericsson extends beyond our requirements as a mobile network operator. At Turkcell, we continue to invest in both our current network and future technologies. We feel that our ideologies regarding the future of ICT are aligned with Ericsson. We see this cooperation as a milestone in order to reach common goals."

Customer experience is a great differentiator when it comes to operator offerings. Ericsson's experience-centric managed services model focuses on customer expectations and demands, and aligns service delivery in accordance with these requirements.

Rafiah Ibrahim, Head of Region, Middle East and Africa, Ericsson, says: "We continue to build on our long standing partnership with Turkcell, evolving our services to provide the best solutions in terms of network quality, simplified ways of working, tools and processes. We hope that by becoming Turkcell's exclusive managed services partner in the Marmara region, we will set a benchmark for field maintenance services throughout Turkcell."

Ericsson pioneered the telecom managed services industry about 15 years ago and remains at the forefront of development by continuing to innovate and develop business models for operators and create new methods of service delivery.


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Ericsson is the driving force behind the Networked Society - a world leader in communications technology and services. Our long-term relationships with every major telecom operator in the world allow people, business and society to fulfill their potential and create a more sustainable future.

Our services, software and infrastructure - especially in mobility, broadband and the cloud - are enabling the telecom industry and other sectors to do better business, increase efficiency, improve the user experience and capture new opportunities.

With approximately 115,000 professionals and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. Forty percent of the world's mobile traffic is carried over Ericsson networks. And our investments in research and development ensure that our solutions - and our customers - stay in front.

Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2015 were SEK 246.9 billion (USD 29.4 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York.


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