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Press Release -- August 25th, 2016
Source: FirstLight Fiber

FirstLight Fiber Enhances Homecare Services for Visiting Nurse and Hospice for VT and NH

Home Health and Hospice Services Non-Profit Undergoes Internet Upgrade in Vermont and New Hampshire

Albany, NY – August 25, 2016 – FirstLight Fiber, a leading fiber-optic bandwidth infrastructure services provider operating in New York and Northern New England, announced today that Visiting Nurse and Hospice for Vermont and New Hampshire (VNH), a non-profit organization dedicated to delivering outstanding home health and hospice services, has chosen FirstLight for the upgrade of its Internet services in West Lebanon, New Hampshire as well as at its new location in White River Junction, Vermont. As its remote and administrative staff and offices grow, Visiting Nurse and Hospice seeks to utilize FirstLight Internet services for reliable connectivity and impressive broadband capability.

“FirstLight Fiber’s Internet connectivity is very reliable and our user experience has been remarkably consistent for both our locally based and remote field staff,” commented Justin Bell, Director of Information Services for VNH. “FirstLight was able to adapt to our needs in ways that some other vendors could not. There were some challenges getting service to our location that FirstLight was readily able to overcome, and they were able to install our service in a very timely manner. From providing a great self-serve portal for DNS management to the team’s localized support, working with FirstLight has been very beneficial.”

FirstLight’s fiber-based, dedicated, symmetrical Internet service offers connection speeds up to 10 Gbps. The network’s industry leading design is architected with the fewest hop counts possible, which lowers latency and improves the overall user experience. Locally based technicians in each market and 24×7×365 network monitoring from its Network Operations Center (NOC) ensures that should an issue arise, the FirstLight team can quickly respond and address the situation.

“Excellent network performance and access to broadband capacity are critical components for successful healthcare organizations,” stated Kurt Van Wagenen, President and CEO of FirstLight Fiber. “As VNH continues to grow, we will be there to support its connectivity needs, and they can be confident knowing that it is running its operations over a reliable and secure network, allowing them to focus on providing high quality patient care.”

FirstLight provides a comprehensive portfolio of secure, scalable, highly reliable telecommunications solutions, backed by a knowledgeable staff experienced in working with the healthcare industry to support advanced telemedicine applications for multi-site institutions that realize fiscal efficiencies. Learn more at

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About FirstLight Fiber

FirstLight Fiber headquartered in Albany, New York, provides fiber-optic data, Internet, data center and voice services to enterprise and carrier customers in New York and Northern New England with connectivity to Canada connecting nearly 2,000 locations in service with an additional 14,000 locations serviceable by our 260,000 fiber mile network.  FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelengths and dark fiber as well as dedicated Internet access solutions, data center services, and voice services such as SIP trunks, virtual PBX, and traditional TDM solutions.  FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.

To learn more about FirstLight, visit, or follow the company on Twitter and LinkedIn.

Media Contact:
Jaymie Scotto & Associates (JSA)
1-866-695-3629 ext. 6        


About Visiting Nurse and Hospice for Vermont and New Hampshire

Visiting Nurse and Hospice for Vermont and New Hampshire (VNH) is a non‐profit organization that has provided home health and hospice care services in Vermont and New Hampshire since 1907. The agency is dedicated to delivering outstanding home and community-based health and hospice services that enrich the lives of the people they serve. VNH makes home visits to people of all ages and all stages of life – regardless of ability to pay – and also provides communities with education and wellness programs.

Currently, VNH serves more than 160 towns in Vermont and New Hampshire and covers 4,000 square miles. VNH caregivers provide services for more than 5,000 people each year and makes more than 150,000 home visits to people of all ages and at all stages of life. Visit for more information.

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