New VP Assignments, Agile Solutions and an Industry-Best NPS Score Help Grow Partners’ Business
DALLAS – July 29, 2016 – Masergy Communications Inc., in its continued commitment to its Global Partner Program, today announced the promotions of Bill Madison to Vice President, Strategic Partner Program and Kristy Thomas to Vice President, Cloud Communications. Madison will be responsible for global alignment, strategy, and growth plans for Masergy’s strategic partners. Thomas will focus on expanding Masergy’s Cloud Communications solution globally, helping partners address both enterprise and mid-market clients with simplified, bundled offerings.
“Masergy continues to experience strong, year-over-year Global Partner Program growth,” said Chuck Ward, Vice President Global Channels, Masergy. “Bill Madison and Kristy Thomas are well-known in our channel community. In their expanded roles, they will continue working with partners to help customers transform their IT infrastructures with highly innovative solutions in Hybrid Networking, Managed Security, and Cloud Communications.”
The combination of Masergy’s agile solutions and talented staff deliver the industry’s best client experience, as witnessed in it’s recent Net Promoter Score of 70.3. “A positive customer experience helps drive a better partner experience,” Ward said. “We work closely with partners to ensure a superior customer experience, which ensures continued growth for all of us.”
Masergy is leading the way in providing channel partners with award-winning solutions that help their customers adapt their rigid infrastructures into flexible, software-defined solutions. The company has been recognized for its channel support and offerings including a 2016 Channel Chief award and being featured by CRN in the Channel Company’s prominent CRN® 2015 Cloud Computing Partner Program Guide.
Masergy owns and operates the largest independent Software Defined Platform in the world, delivering hybrid networking, managed security and cloud communication solutions to global enterprises. Our patented technology, customizable solutions and unmatched customer experience are why a growing number of leading organizations rely on Masergy to deliver performance beyond expectations. Learn more about Masergy and follow us on our blogTransforming Enterprise IT, Twitter @Masergy, LinkedIn and Facebook.