Deal will allow Monitronics to take over existing customers, potentially grow new customer base
Feb. 29, 2016 - Monitronics Security and Consolidated Communications Inc. (NASDAQ: CNSL) have announced a partnership that will help grow Monitronics’ customer base while allowing Consolidated Communications (CCI) to officially launch security and automation services to its entire base of residential and business clients.
Monitronics has worked with Consolidated Communications to provide customers with best-in-class security and automation services. Monitronics will assume responsibility for sales, installation and technical support, as well as billing and customer service for Consolidated Communications existing security customers. Consolidated Communications will promote Monitronics services through marketing and advertising channels to customers in its service area.
The partnership plays to strengths of both companies. Monitronics is a national leader in security and monitoring, with more than 1 million customers in the U.S., Canada and Puerto Rico. Consolidated Communications is a leading business and broadband communications provider, providing services to business and residential customers across a robust fiber-rich network.
Monitronics President and CEO Jeffery Gardner said it is just one of a series of partnerships that will help grow the security company’s customer base.
“We’re actively working with major companies nationwide to create alliances that add value,” Gardner said. “As one of the most respected, best performing communications providers in the country, it’s an honor to partner with Consolidated. We provide unique value to their existing and future security and home automation customers, while they free up resources to build and serve their core customers. We’re looking forward to working together in a relationship that benefits both parties.”
”This partnership is a win-win for both Monitronics and CCI,” said Michael Smith, chief marketing officer for Consolidated Communications. “This allows us to immediately offer home security and automation services to customers in all of our markets. We’re very excited to bring Monitronics’ award-winning monitoring and customer service to our residential and business customers.”
About Monitronics Security
A subsidiary of Ascent Capital Group, Inc. (NASDAQ: ASCMA), Monitronics provides monitored home and business security system services to over 1 million residential customers through its network of independent Authorized Dealers in the U.S., Canada and Puerto Rico. Monitronics is recognized as an industry leader in alarm monitoring and security services. Our Five Diamond Certified Alarm Response Center provides reliable and uninterrupted security monitoring around the clock for burglary, fire, carbon monoxide, and medical emergencies. We have been chosen five times as Frost & Sullivan Alarm Monitoring Company of the Year (2008, 2010, 2011, 2013 and 2014), and have received the Consumers’ Choice Award® (2012, 2013, 2014, 2015) for excellence in business and customer service among alarm system companies based in Dallas-Fort Worth. Learn more at www.monitronics.com
About Consolidated Communications
Consolidated Communications (NASDAQ:CNSL, news, filings) provides business and broadband communications services across its 11-state service area. For more than a century, the Company has consistently provided innovative, reliable, high-quality products and services over an expanded fiber optic network. Consolidated Communications offers a wide range of communications solutions including: High-Speed Internet, Digital TV, Data, Phone, managed and cloud services and wireless backhaul. Learn more about Consolidated Communications at consolidated.com.