Businesses can now reach customers with the simplicity and urgency of texting.
Have you ever spent too much time on hold with a company? Have you left them a voicemail without receiving a call back? That can be very frustrating. Wouldn’t it be much faster and easier to send the company a text message and have them reply? Now you can.
We’re launching AT&T Landline Texting, a new service that lets businesses and government agencies send and receive text or multimedia messages using their landline or toll-free phone numbers. They can use a web, mobile, or desktop app to text their customers from a business phone line.
– See more at: http://about.att.com/newsroom/one_number_does_it_all_for_businesses.html#sthash.jTbNzGUd.dpuf