TelePacific Communications, the managed services and business communications provider that has been on a growth tear in in Texas during the past two years, continues to attract top human capital to go with the investments in technology it's made to bring comprehensive state-of-the-art communications solutions to small, medium and enterprise businesses across the state. The latest addition to that high profile effort is the new head of sales for Fort Worth, Danny Dunn, who brings more than 30 years of executive leadership in IT and Communications solutions to the table. Most recently, he served as Vice-president of Sales at Verify Systems.
"I've worked for some of the big names in the telecom space but there were a couple of things about TelePacific that made this an irresistible opportunity," Dunn says. "I saw 55 straight quarters of growth and a stable set of investors over the past 18 years - something you just don't see in this industry. That spoke to stability and success. Added to that, I saw a 95% Customer Satisfaction performance and a less than 1% churn in accounts. Also unheard of in this space and a compelling argument that TelePacific knew how to not only attract, but keep their customers."
TelePacific has made significant investments in both people and real estate in Texas as it focuses on weaving itself deep into the state's business community. It has major offices in all the state's major metro areas and delivers comprehensive managed services and business communications solutions that tie together continuity, cloud and connectivity elements to provide one bill answers that let businesses focus on building revenue rather than running complex technical infrastructures. TelePacific's broad and deep products and services portfolio allows it to tailor solutions that meet today's individual business needs and allow for future growth and evolution.
"Today's business demands for unified communications and managed services are incredibly complex, rapidly evolving and essential for their competitive success," says Brad Mitchell, President of TelePacific Texas. "We can provide customized, easy to implement solutions that come with one point of contact, one bill and one provider. Even more importantly, we've grown because we've stay true to a small company service ethic even though we're a large company. We're built around people who know their communities, customers and needs. Danny's a sterling example of that kind of person."
A long-time resident of northeast Tarrant County who's active in his community and church, Dunn is energized by the opportunity to bring TelePacific's solutions to businesses there.
"The companies that are doing well in our local economy are the ones that understand how to manage their P & L and use solutions that effectively balance cost and technical virtuosity. Managed services and the Cloud play very well to that audience, particularly solutions like our hosted PBX and robust support packages. TelePacific has a DNA of customer service that always underpins its solutions portfolio, and that makes it very satisfying to talk to customers because you know that you can help their businesses grow."
TelePacific Communications delivers comprehensive managed services and business communications solutions to 75,000 locations for customers ranging from small businesses to enterprises with hundreds of sites. Headquartered in Los Angeles, the Company's multiple award-winning managed services, networks, communications solutions and focus on customer service have powered 55 consecutive quarters of growth for the 1,500 person, $600 million enterprise. TelePacific's broad portfolio of managed services and communications solutions enables companies to focus on growing their bottom lines instead of overseeing their infrastructure. Its continuity, cloud and connectivity offerings help businesses run more efficiently, improve collaboration and provide essential protection against business interruptions.