Easy-To-Install Solution Enhances Customer Service Experience With Seamless Mobile Device Communications
Dallas — February 10, 2016 — Masergy Communications Inc., today announced TMC has named its WebRTC Suite as a recipient of a 2016 INTERNET TELEPHONY Product of the Year Award. Both Masergy’s Visual Automated Attendant (VAA) and Virtual Meeting Room (VMR) solutions were highlighted for using the WebRTC standard to innovate real-time voice and video communications for improved worker productivity and enhanced customer experience.
“We take great pride in creating business communications services that make it easy for customers to connect information, people and resources—anywhere, anytime,” said Tim Naramore, CTO, Masergy. “Our WebRTC Suite of services are the company’s latest innovations to simplify Cloud Communications. We are honored that TMC recognized our achievement with this award.”
Masergy’s UCaaS incorporates the two WebRTC services
- VAA, one of the first commercially available WebRTC solutions from a cloud communications vendor enables real-time voice calls directly from any web page
- VMR is a cost-effective video conferencing systems that does not require prior account registration or app downloads
“It gives me great pleasure to recognize Masergy with a 2016 Product of the Year Award for its commitment to excellence and innovation,” said Rich Tehrani, CEO, TMC. “In the opinion of our distinguished judges, the WebRTC Suite has proven to be among the best communications and technology solutions available on the market.”
The winners of the 2016 INTERNET TELEPHONY Product of the Year will be featured in the 2016 March issue of INTERNET TELEPHONY magazine.
Masergy owns and operates the largest independent Software Defined Platform in the world, delivering hybrid networking, managed security and cloud communication solutions to global enterprises. Our patented technology, customizable solutions and unmatched customer experience are why a growing number of leading organizations rely on Masergy to deliver performance beyond expectations. Learn more about Masergy and follow us on our blogTransforming Enterprise IT, Twitter @Masergy, LinkedIn and Facebook.
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