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Press Release -- December 17th, 2015

Hancock Telephone Selects GENBAND’s Network Transformation Solution to enhance Small-to-Medium Sized Business Communications Offerings

Industry-leading solution enables one of New York’s oldest communications providers to offer growing customer base the latest in IP-based communications services

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Frisco, TX, December 17, 2015 – GENBAND, a leading developer of real time communications software solutions, today announced that The Hancock Telephone Company has deployed GENBAND’s Network Transformation solution, which includes the C15 Call Controller to offer enhanced communications services to its rapidly growing small-to-medium sized business customer base.  In addition to providing the latest in next-generation communications capabilities including HD Voice, video calling and mobility services the market-leading GENBAND solution also allows Hancock to rapidly expand to new markets.

“GENBAND has long supported our communications needs and has always been a very responsive, trusted partner in providing us with the carrier-grade solutions that our customers have come to rely upon,” said Robert Wrighter Jr., Vice President, Hancock Telephone. “Migrating to GENBAND’s proven Network Transformation solution allows us to reduce our capital expenditures, while future-proofing our network with the advanced communications features that today’s consumers and businesses are demanding.”

“For more than 100 years Hancock Telephone has built an impeccable reputation as one of the most trusted communications providers in the Northeast,” said John Ryan, Senior Vice President of Americas Sales for GENBAND. “We’re delighted to extend our relationship with them by delivering market-proven communications solutions that will allow them to better serve their residential and business customers.”

Key Takeaways:

  • Hancock Telephone has deployed GENBAND’s Network Transformation technology, which includes its C15 Call Controller, to offer its growing market of small-to-medium sized business customers advanced communications services.
  • GENBAND’s market-leading Network Transformation solution allows Hancock Telephone to offer the latest in hosted communications services and legacy PBX system replacement capabilities.
  • GENBAND’s Network Transformation solution significantly consolidates and modernizes infrastructure and eliminates inefficiencies, providing IP services that help service providers improve business and residential communications services and accelerate time-to-market, while dramatically reducing recurring power, HVAC, space and staffing costs.

View this short video to learn more about the numerous benefits of Network Transformation.

About The Hancock Telephone Company

The Hancock Telephone Company was incorporated in 1901 when local visionaries joined ranks and built an independent link to the telephone empire. Today, as one of the few remaining independently owned telecommunications companies in the region, Hancock Telephone provides the latest in softswitch technology to customers located in New York and Pennsylvania. For more information, visit

GENBAND, a 2015 CNBC Disruptor 50, is a global leader in real time communications software solutions for service providers, enterprises, independent software vendors, systems integrators and developers in over 80 countries.  The company’s Network Modernization, Unified Communications, Mobility and Embedded Communications solutions enable its customers to quickly capitalize on growing market segments and introduce differentiating products, applications and services. GENBAND’s market-leading solutions, which are deployable in the network, on premise or through the cloud, help its customers connect people to each other and address the growing demands of today’s consumers and businesses for real time communications wherever they happen to be. To learn more visit

GENBAND, the GENBAND logo and icon are trademarks of GENBAND.

Company Contacts:
Dennis Watson

Catherine Berthier
GENBAND International PR

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