National Medical Judgment Service Provider Cuts Spending by 50 Percent and Enhances Communications Capabilities for Mobile Workforce
Pleasanton, Calif. – August 25, 2015 – MegaPath, a leading provider of voice, data, security and cloud services in North America, today announced that Medical Consultants Network (MCN) has selected MegaPath as its single source for its unified communications and networking needs. The company has implemented MegaPath’s Hosted Voice and Unified Communications (UC), Dedicated Internet Access (DIA) and a secure MPLS network to connect its 15 locations across the country, including the company’s headquarters. With MegaPath’s solutions in place, MCN’s employees are saving time and improving productivity, and the company estimates that it will save 50 percent annually on its telephony and managed network costs.
“Working with one provider makes life a whole lot easier than managing multiple vendors,” said Andrew Turner, Director of IT, Medical Consultants Network. “With multiple clients nationwide we’re always mindful of savings for our clients by keeping expenses low. After implementing MegaPath’s solutions, we anticipate that we’ll save 50 percent a year on telecom costs. Additionally, MegaPath’s Unified Communications capabilities are improving the way we communicate across the company by giving our employees access to real-time collaboration and mobility features.”
MCN’s workforce includes field staff and account executives that are routinely on the road and use mobile devices to conduct business. Previously, MCN used multiple phone numbers to mask employees’ personal mobile numbers, however that approach only worked for incoming calls, not outgoing calls or text messages. With MegaPath’s Unified Communications, customers can contact MCN employees via their business VoIP number whether they are in the office or working remotely. Additionally, MCN’s employees are taking advantage of the softphone capability of UC, leveraging the UC client on their desktop/laptop devices, tablets and mobile phones instead of using a desk phone in the office. Employee productivity is further enhanced with features such as Instant Messaging, SMS Texting, Video Conferencing and Screen Sharing that allow MCN’s team to easily collaborate within one application, across devices.
As a national provider of medical judgment services, MCN requires a secure networking solution that enables them to share sensitive information and corporate communications between its offices across the country. MegaPath provides MCN with secure MPLS private network services and Unified Threat Management (UTM) for comprehensive, multi-layered security that protects MCN’s network and information assets. The MPLS network also prioritizes network traffic, ensuring predictable application performance and built-in Quality of Service (QoS). Furthermore, MCN is relying on MegaPath’s dedicated high-speed Internet access with proactive monitoring and 100 percent availability commitments for Ethernet and T1 access services.
“At MegaPath, we take pride in helping our customers save money, while supporting their efforts to operate securely and efficiently,” said Kurt Hoffman, President, MegaPath. “Because we offer a broad range of services, companies can look to MegaPath as their one-stop shop for all of their communications needs. Our work with MCN is an example of how we can partner with our customers to provide a secure voice and data network that improves productivity while delivering huge savings.”
MegaPath is a leading cloud communications and connectivity company that empowers businesses to easily and securely communicate between their headquarters, employees and business partners. The company offers a comprehensive portfolio of voice, unified communications, hosted IT, and secure data networking services that increase productivity and customer satisfaction, while lowering costs. To learn more about MegaPath’s leading service offerings, please visit www.megapath.com.
MegaPath Media Contact:
Welz & Weisel Communications