OVERLAND PARK, Kan., July 13, 2015 – Sprint (NYSE:S, news, filings) has launched its innovative Direct 2 You service in four more metropolitan areas – Dallas, Detroit, Tampa and Washington, D.C. With Direct 2 You, customers can meet a wireless sales representative virtually whenever and wherever they want – for free1.
Through this one-of-a-kind offering, a Sprint expert helps customers set up a new mobile device as well as transfer content from the comfort of one’s home, workplace or literally anywhere someone chooses.
“We listen to our customers, which is why during the past year we’ve worked tirelessly to improve Sprint’s network, value and customer service,” said Rod Millar, vice president for Sprint. “Direct2You is all about taking the best customer experience one step further and addressing pain points for the customer. It makes buying a phone a unique and stress-free experience.”
The Direct 2 You experience is easy and simple. Schedule an appointment by calling 844-347-2968 or through https://sprintdirect2you.com. At an arranged and specific time a Direct 2 You expert will come to the customer’s location. In addition to helping the customer select a new phone, the expert will activate it and transfer content, including contacts, pictures, games and apps, to ensure the device is ready to go. The expert will also offer personalized training and tips to help the customer become familiar with using the mobile device.
With today’s expansion, the service is now available in major metropolitan areas across the country including Chicago, Dallas, Denver, Kansas City, Los Angeles, Miami, New York, San Francisco, Tampa, Washington, D.C. and surrounding areas. The service is anticipated to continue to roll out to more markets across the country throughout 2015.
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Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served more than 57 million connections as of March 31, 2015 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America for the past four years. You can learn more and visit Sprint at www.sprint.com orwww.facebook.com/sprint and www.twitter.com/sprint.
1Within participating markets, Sprint will have specific delivery zones. Upon setting up your appointment, the specialist will determine if your desired location is eligible for Direct 2 You.