BQ deploys its call centre and telephony solution on Interoute Virtual Data Centre to improve international customer and employee communications
Madrid, June 25th, 2015 – Interoute, owner operator of Europe’s largest cloud services platform has announced thatBQ, a leading European technology company, has chosen Interoute Virtual Data Centre (VDC), to host its new customer and employee unified communications solution.
BQ has deployed a new telephony and call centre solution on Interoute VDC, leveraging the throughput, flexibility and scalability provided by this cloud platform. The BQ solution supports its 1,000 employees across different international offices, using Interoute VDC to provide the global reach they need.
The solution is complemented with telephony services and worldwide DDIs from Interoute with great cost savings thanks to the economies of scale provided by Interoute’s global infrastructure.
Since it was founded in Spain, BQ has grown its business inside and outside the country thanks to its latest generation technology devices catalogue and highly competitive prices, as well as its full commitment to its users through a comprehensive support service.
Mario Fernández, IT Manager at BQ, has said: “One of the main BQ objectives is to give the best user support. So, we chose Interoute to provide and guarantee the performance of our telephony service. The VoIP solution provided by Interoute meets all our needs: hosted private cloud, high availability and the ability to quickly scale and expand when needed”.
Interoute Virtual Data Centre is Interoute’s scalable, fully automated Infrastructure as a Service (IaaS) solution. Interoute VDC provides on-demand computing, storage and applications integrated into the heart of its customers’ IT infrastructure. This networked cloud replaces the need to buy, manage and maintain physical IT infrastructure and is built into Interoute’s fibre connected physical Data Centres world-wide. It’s simple to provision, scalable, compliant and cost effective.
Diego Matas, General Manager at Interoute Iberia, has added: “We are proud that a Spanish company such as BQ, committed to education and pioneering innovation in exciting fields like robotics and 3D printing, has chosen our cloud platform for its networked communications. Interoute’s networked cloud will enable BQ to continue to build upon its excellent reputation for high quality service. We look forward to working with this innovative company to support its future ICT needs”.
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BQ is a leading European technology Company. Its aim is to help people understand the technology, encourage them to use it to create and inspire. To do this, it is committed to education in technology, DIY philosophy and Open Source. BQ applies this philosophy to their products (smartphones, robotics or 3D printers, etc.) and its software solutions, working to make the technology a tool to improve the world and life of its members.
Interoute Communications Limited is the owner operator of Europe’s largest cloud services platform, which encompasses over 67,000 km of lit fibre, 12 data centres, 14 Virtual Data Centres and 31 collocation centres, with connections to 195 additional third-party data centres across Europe. Its full-service Unified ICT platform serves international enterprises, as well as every major European telecommunications incumbent and the major operators of North America, East and South Asia, governments and universities. These organizations find Interoute the ideal partner for computing, connectivity and communications and developing new services. Its Unified ICT strategy has proved attractive to enterprises looking for a scalable, secure and unconstrained platform on which they can build their voice, video, computing and data services, as well as service providers in need of high capacity international data transit and infrastructure. With established operations throughout mainland Europe, North America and Dubai, Interoute also owns and operates dense city networks throughout Europe’s major business centres. www.interoute.com