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Press Release -- April 6th, 2015
Source: Birch Communications

Birch Enhances TotalCloud® PBX Product

“Bring your own device” handset flexibility, backed by award-winning customer care

Atlanta – March 30, 2015 – Birch Communications, Inc., (“Birch”) a leading technology service provider of IP-based communications, broadband, cloud and IT-services to small, mid-sized, enterprise and wholesale businesses, announced today that it has enhanced its TotalCloud® PBX product to allow customers to use their own SIP-compliant handset devices.  This new option gives customers the freedom to choose the right handset to meet their individual needs.

“Birch offers a wide range of SIP-compliant handset devices targeted to meet the needs of any-sized business,” said Melanie Kreh, Vice President of Marketing at Birch.  “We now go one step further and give our customers more choice by leveraging the benefits of SIP open standards.  Our customers now have the freedom to use their current SIP-compliant handset devices without the up-front cost of replacing their phones when they switch to our TotalCloud® PBX product.”

Businesses have typically been locked into handset offerings provided exclusively by their hosted PBX service provider. Birch is giving its business customers more flexibility by supporting open standards, allowing them to choose the devices they need.

“We know our business customers want to take full advantage of the cost-savings potential of VoIP and hosted PBX technologies, but most providers don’t supply business-class reliability,” said David Gibson, Vice President of Business Development at Birch. “The TotalCloud® PBX product includes a rigorous testing and compliance process to ensure device compatibility and service quality.  In addition, it is backed by our award-winning customer service and support.”

TotalCloud® PBX services provide businesses with an advanced phone system without the high costs of installing and maintaining PBX equipment, with features that help employees become more productive, efficient and reachable regardless of location.

About Birch Communications

Birch Communications, Inc. is a leading technology service provider of IP-based communications, broadband, cloud and IT services to small, mid-sized, enterprise and wholesale businesses. Our services comprise voice, network, cloud and IT services in all 50 U.S. states, Washington DC, Canada and Puerto Rico. For more information, visit

Media Contact:
Tim Phelps
Director of Marketing Communications
Birch Communications, Inc.

Topics: Cloud PBX, Press Release, TotalCloud

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