March is Women’s History Month
NEW HAVEN, Conn.–(BUSINESS WIRE)– This month, as the nation celebrates women’s history and today’s visionary female leaders, Frontier Communications (NYSE:FTR, news, filings) is marking the occasion by recognizing the company’s own leading women, including those holding key roles in Frontier’s East Region, comprising New York, Pennsylvania and Connecticut.
Frontier cultivates and encourages female leadership across the company, from technicians in the field to executives in the boardroom. Senior executives include Frontier Chairman and CEO Maggie Wilderotter and East Region leaders: Kira Howell, Vice President of Marketing; Cyn Stehouwer, Vice President of Operations; Angela Christian, Assistant Vice President of Human Resources; and Elena Kilpatrick, Vice President and General Manager of Frontier’s Pennsylvania operations.
Mrs. Wilderotter says companies need to look at their talent pipelines and make sure they have gender diversity in senior positions, especially those with profit-and-loss responsibility.
“Diversity brings out the best in decision-making,” she said. “Men and women bring different things to the table that can really increase competitive advantage. Women speak up about issues they care about. For example, we launched our Frontier Secure cyber-security services because feeling safe online is something our female board members and leadership felt strongly about.”
Nearly 5,920 women work for Frontier Communications from coast to coast. More than 570 are in positions of management, including 32 in senior management.
Frontier’s East Region female executives bring a wealth of expertise, experience and leadership from different businesses and industries, noted Wilderotter, and they contribute their talent and time to community initiatives as well. Their backgrounds and current responsibilities include:
- Howell is responsible for all marketing activities throughout Frontier’s East Region, including brand awareness, customer acquisition and retention strategies, go-to-market plans, and new product introductions. She joined Frontier in 2011 and most recently was Director, Corporate Acquisition and Brand Marketing. Her career includes account management, media planning, data analysis and new media channels at Synapse Group, Inc. in Stamford. Prior to joining Frontier she was Vice President of the Advertisement and Media Divisions of Main Street Direct, a multi-channel acquisition and retention marketing company.
- Stehouwer is responsible for developing new areas for growth and improvement for the East Region. Working with other region leaders, she is focused on maximizing growth and profitability. She manages all operations functions including budget spending, labor and material efficiencies, and new areas of technology and customer service. Critical parts of Stehouwer’s role are managing performance against operating plans, driving service improvement, and leading the Plant Service Centers (Dispatch and Assignment) for the region. Stehouwer has 28 years of industry experience and joined Frontier in 2010 as Director of Operations. She led the successful conversion to Frontier of the Verizon operations in 13 states, and was an integral part of the Connecticut AT&T acquisition, guiding the system, network, video, customer, employee and operational transition.
- Christian is responsible for all Human Resources activities in the East Region and for all HR issues related to Information Technology and Engineering throughout the company’s footprint. Her career at Frontier includes software design management, management of network operations call centers, plant service centers and residential and business call centers as well as field experience as a General Manager in the Greater Rochester (N.Y.) Area.
- Kilpatrick is responsible for field operations, residential and commercial sales, and every aspect of the customer experience in Frontier’s Pennsylvania territories. She previously served as Area General Manager of the company’s Northeast Pennsylvania region, and with the predecessor company Commonwealth Telephone Enterprises (CTE) in a variety of senior sales management roles. Prior to CTE, Kilpatrick was affiliated with Bell Atlantic Nynex Mobile holding management positions in the retail, channel development and product management areas. Kilpatrick serves on the Greater Scranton Chamber of Commerce, the Greater Wilkes-Barre Chamber of Business and Industry and the Northern Tier Work Force Investment Board. Kilpatrick previously was the External Vice President for the Central Bradford Chamber of Commerce, served on the Advisory Board for the Great Valley Technology Alliance (currently TecBridge) business plan competition and is a graduate of Leadership Lackawanna’s Class of 2005.
At Frontier, we give women opportunities to take on new challenges and encourage them to go beyond their comfort zones,” said Mrs. Wilderotter. “We are very proud of all leaders at Frontier who have created their own career paths and excelled, and we’re thrilled to have the women of our East Region leadership team helping to steer our course.”
About FRONTIER COMMUNICATIONS
Frontier Communications Corporation (NASDAQ:FTR) offers broadband, voice, video, wireless Internet data access, data security solutions, bundled offerings, specialized bundles for residential customers, small businesses and home offices and advanced communications for medium and large businesses in 28 states. Frontier’s approximately 17,400 employees are based entirely in the United States. More information is available at www.frontier.com.
Patricia Amendola, 570-631-6013
Source: Frontier Communications Corporation
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