As winter storm Juno approaches, residents throughout the Northeast are preparing for the potential for heavy snowfall and high winds beginning today.
Such conditions have the potential to cause power outages, so Sprint’s network teams are closely monitoring the developing situation and areas of potential impact.
Sprint is actively preparing for this winter storm by:
- Actively monitoring the nor’easter.
- Fueling all permanent generators and mobilizing portable generators into the areas to ensure they’re available to meet response needs.
- Verifying operational readiness of generators and emergency equipment at all mobile switching centers and network Points of Presence (POP) – the facilities where traffic enters and leaves the company’s global IP network, which facilitate dedicated data services for Sprint’s corporate and government customers, as well as other critical communications.
- Mobilizing Network Disaster Recovery teams and Sprint Emergency Response Team (ERT) personnel and resources to serve customers and mitigate storm impact.
In addition, customers in the path of the winter storm are encouraged to use the following tips for their wireless device to prepare and stay connected:
- Keep your wireless phone and backup batteries fully charged, and be aware that an interruption of wireline and commercial power could affect wireless calls.
- If possible, get extra batteries and charge them.
- In times of commercial power outages, a car adapter for your wireless phone should enable you to recharge the battery.
- Keep phones and necessary accessories in a sealed plastic bag to avoid water damage.
- Load family and emergency numbers into your wireless phone.
- Use your Sprint camera phone to take digital pictures or video of your property and valuables before the storm hits, so you have "before" pictures in the event of any storm damage. Don’t forget to send them to your email account for safe record keeping.
- Wireless networks sometimes experience heavy traffic during emergency events, so rather than call, remember to send a text message.
Learn more about Sprint’s storm preparation efforts, retail store closings, and to learn what you can do to prepare for a major storm.