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Press Release -- November 5th, 2014

GENBAND Showcases New Kandy Platform-as-a-Service at the Customer Engagement World Conference & Expo

Kandy helps businesses of all sizes embed real time video, voice, presence and text into their web and mobile applications to improve communications, productivity and the bottom line

San Francisco, CA, November 5, 2014 – GENBAND, a leading developer of software-based real time communications, today announced that its recently launched Kandy Platform-as-a-Service will be on display at the Customer Engagement World Conference and Expo in New York City, November 5-6. Kandy, a disruptive real time communications software development platform, designed to help companies build communications that are more integrated and immediate – built right into the way their customers interact with them and their employees work.

The GENBAND Kandy team will demonstrate several use cases including the SAP Cloud for Customer application, which is powered by Kandy. SAP is committed to redefining the future of customer engagement and is leveraging GENBAND’s Kandy platform to further enhance the customer experience and bring contextual unified communications to its customer engagement offering.

“Kandy, which is unlike any other platform on the market, has only been available for just over a month and we’re already experiencing significant interest and developing solutions that are simplifying communications businesses processes for well-known global organizations,” said Paul Pluschkell, Executive Vice President of Strategy and Cloud Services for GENBAND and Kandy Founder. “Customer Engagement World is all about engaging customers through new channels, technologies and networks, so Kandy is the perfect fit for their attendees because it enables companies of all sizes to reimagine the entire communications process through powerful real time communications tools.”

Kandy combines the simplicity of the web and mobile applications with enterprise-grade real time communications capabilities, making it more cost-effective and expeditious to enable communications applications.

Key Takeaways:

  • Kandy leverages GENBAND’s market-leading solutions that already support more than 700 communications service providers, enterprises, systems integrators and independent software vendors.
  • GENBAND’s entire suite of services and APIs, including applications, over-the-top (OTT), intelligent messaging and WebRTC capabilities, are available within Kandy.
  • Market-leading companies like SAP, Samsung and IBM are already tapping into Kandy to improve communications experiences.

Additional Resources:

The Kandy portal is offering free developer trials at The portal includes a developer area, application showcase, and a community in addition to developer API, SDK and quick start tools. Visit GENBAND Kandy at booth number 407.

Watch this short video for an introduction to Kandy:

About Kandy

GENBAND’s Kandy communications Platform-as-a-Service (PaaS) enables service providers, enterprises, software vendors, systems integrators, partners and developers to enrich their applications and services with real time contextual communications, providing a more engaging user experience and improving service outcome. By providing developer-friendly access to GENBAND’s real-time communication toolbox in the cloud, Kandy empowers web and mobile services with rich, scalable, contextual communications in an aggressive time-to-market and within a cost-effective subscription business model. For more information visit


FROM THE CORE TO THE EDGE TO THE EXPERIENCE™, GENBAND is a global leader in smart networking solutions for service providers and enterprises in over 80 countries. The company’s technology improves IP networks by making them more scalable, secure, profitable and efficient. GENBAND’s market-leading technology supports multimedia voice, data and video sessions and fixed-mobile unified communications applications that scale on public and private networks. With a flexible, cloud-ready platform, GENBAND’s IMS, edge and application solutions help its customers compete effectively by increasing revenues, improving profitability, and attracting and retaining customers. To learn more, visit us on the web at

GENBAND, the GENBAND logo and icon and Kandy are trademarks of GENBAND.

SAP and all SAP logos are trademarks or registered trademarks of SAP SE in Germany and in several other countries.

All other product and service names mentioned are the trademarks of their respective companies.

SAP Forward-looking Statement

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Company Contact:
Dennis Watson
+1 (972) 521 5921

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