STAMFORD, Conn.–(BUSINESS WIRE)– Frontier Secure, a service of Frontier Communications Corporation (NYSE:FTR, news, filings), today announced an expanded strategic agreement with Intuit’s Small Business Group. Frontier Secure is providing premier tech and customer support for Intuit’s small business customers and accountants who use QuickBooks Online, QuickBooks Desktop, Payments and Payroll products.
The value of this agreement to Frontier Communications is $100 Million in revenue over three years, and can grow based on incentives and additional business opportunities.
Kelly Morgan, Senior Vice President and General Manager for Frontier Secure, said, “Our working relationship with Intuit is strong. We have core alignment around a flexible workforce, a culture of experimentation, and executive decision-making based on data and analytics. This is a transformative customer service model where quick response to Intuit customer feedback improves service delivery and proactively demonstrates ‘we care’ excellence in solving problems.”
The two companies have worked together since 2012. Frontier Secure has demonstrated the ability to meet the needs of Intuit’s cloud-based customer growth by resolving customer questions and issues in a simple and efficient manner so customers can focus on their business priorities.
Using a 100 percent U.S.-based workforce, a trademark of Frontier Communications, Frontier Secure establishes a “trusted neighbor” interaction with customers, always mindful of what it takes to run a small business in North America and respectful of the importance of a customer’s time.
About Frontier Communications
Frontier Communications Corporation (NASDAQ:FTR) offers broadband, voice, satellite video, wireless Internet data access, data security solutions, bundled offerings, specialized bundles for residential customers, small businesses and home offices and advanced communications for medium and large businesses in 28 states. Frontier’s approximately 16,400 employees are based entirely in the United States. More information is available atwww.frontier.com.
About Frontier Secure
Frontier Secure offers innovative products and services to protect every aspect of digital life, including computer security, cloud backup & sharing, the connected home, identity protection, equipment protection and 24/7 U.S.-based premium technical support. These products and services are sold nationwide directly to consumers and small businesses, and wholesale through strategic partnerships. Another way to partner with Frontier Secure is to outsource your products and services to our 100 percent U.S.-based tier one and tier two expert agents.
Frontier Secure – Making the digital world effortlessTM.
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Frontier Communications Corporation
Media
Steve Crosby, 916-206-8198
steven.crosby@ftr.com
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Brigid Smith, 203-614-5042
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Strategic Partnerships
Hilary Hahn, 203-614-5692
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partners.ftrsecure.com
Source: Frontier Communications Corporation
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