- Breakthrough NFV cloud services offer instant self-service activation and pay-per-use model
- Proactive customer support consistently achieves 95% customer satisfaction rating
- Also recognized with Grand Pillar Trophy for highest overall company achievement
DENVER, October 6, 2014 – Virtela, an NTT Communications company, has been named a Gold Winner in the 6th Annual 2014 Golden Bridge Awards in both the “Cloud Computing/SaaS – Innovations” and “Best Customer Satisfaction Program of the Year” categories. This is the second consecutive year Virtela was honored with Gold Awards in both categories.
“Virtela is passionate about setting industry-wide benchmarks in cloud innovation and service quality, and we’re pleased to be recognized by the Golden Bridge Awards for advancements in both initiatives again this year,” said Ron Haigh, president of Virtela. “We’re dedicated to enabling rapid innovation and value for enterprises around the world while eliminating the complexity and expense of traditional enterprise network approaches.”
The Cloud Computing/SaaS Innovation Award recognizes Virtela’s breakthrough approach to Software-Defined Networking (SDN) and Network Functions Virtualization (NFV). Leveraging these technologies, Virtela and NTT Com offer the industry’s first cloud networking services that can be instantly activated online and consumed via a pay-per-use model, eliminating industry limitations of long service delivery timeframes and long-term contracts. Via a self-service portal, customers can activate and configure cloud-based services in real time, including application acceleration, network, security and remote access.
The Best Customer Satisfaction Program of the Year Award honors Virtela’s proactive customer service model, featuring advanced systems, constant communication and continuous quality improvement. Virtela Global Operation Centers around the world provide unmatched 24×7 support and business continuity for enterprises exploiting NTT Com and Virtela’s extensive services suite to transform their global network architectures. Last year, 95% of customer survey respondents said that they were highly satisfied or satisfied with their overall experience with Virtela.
Virtela also received the Grand Pillar Trophy – presented to a select 20 companies based on highest overall achievement and score – and a Silver Award for “Business Expansion of the Year.”
The coveted annual Golden Bridge Awards program encompasses the best in organizational performance, innovations, products and services, case studies and more. More than 40 judges from a broad spectrum of industries around the world helped determine the 2014 winners. For a complete list of winners, please visit: The 2014 Golden Bridge Awards.
The Golden Bridge Awards are among more than 100 industry awards won by Virtela to date, including the International Business Award, American Business Award, Leading Lights Award, World Communication Award, Fierce Innovation Award, Excellence in SDN Award, and Global Telecom Business Award.
Virtela Technology Services Incorporated, an NTT Communications company, is the smart alternative for enterprise networking and virtualized IT services. Recognized by more than 100 awards for outstanding service innovation, the company delivers services via its Virtualized Overlay Network and Virtela Enterprise Services Cloud (ESC) platform, which enables the transition of branch office networking and security services to the cloud. Virtela gives enterprises the benefit of “asset-light” software-defined networking that delivers up to 80% cost savings in upfront capital and 30% savings in ongoing operating expenses.
Virtela’s services suite includes global managed network, security, mobility, application acceleration and IT infrastructure services.
Virtela is headquartered in Denver, Colorado, with global support centers. For more information, please call +1 (720) 475-4000 or visit www.virtela.net.
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