Date: September 10, 2014
US Signal, a leading Midwest provider of enterprise-level network services and cloud hosting, today introduced a new complete suite of backup and recovery services giving today’s data-intensive businesses the ability to meet or exceed their established disaster recovery plan objectives.
“Our data protection product set provides a competitive backup and recovery solution for our customers,” said Stephen Oyer, executive vice president of sales and marketing. “US Signal owns and operates eight Midwest data centers and we have built our data protection suite around the geographic diversity and network connectivity of our current infrastructure, giving customers the option to choose which data center they would like their backup location to be.”
The company’s Backup-as-a-Service allows the customer to back up files or full physical or virtual machine disk images to US Signal owned and operated storage architecture. Data is automatically compressed between 50 to 70 percent on average, reducing the time and space needed to complete backups. US Signal customers have the ability to set 1-30 days or indefinite retention schedules with Recovery Point Objectives (RPO) as low as one minute.
“What is also unique about this service is that it can be managed remotely as long as you have accessibility to the Internet,” said Oyer. “All the customer needs is the ability to get online and they are able to restore their data from anywhere.”
For those who use the backup service, US Signal also offers Recovery-as-a-Service, which allows customers to recover their backups to a US Signal Resource Pool or Hosted Private Cloud (HPC) environment. Customers have the option to choose from a reserved or on-demand recovery service. Reserved customers elect to have a Resource Pool or HPC environment on standby, which decreases their Recovery Time Objective (RTO) by having pre-built compute environments ready for a customer declared recovery event.
With the purchase of backup and recovery services, US Signal provides a complete playbook detailing disaster recovery plans and processes. These plans are developed and maintained by US Signal and reviewed with the customer regularly, so that the US Signal professional services team is ready to recover and restore customer environments in the event of a disaster.
“Our recovery service gives our customers the option to begin working before the recovery is complete by making files needed immediately available to the customer while the rest of the recovery is in process,” said Oyer. “And all recovery is managed by trained professionals, which frees up our customers’ time to manage their day-to-day business operations.”