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Press Release -- September 10th, 2014
Source: Ericsson

Ericsson unveils live captioning platform at IBC 2014

Enterprise-level platform designed to deliver high-quality live captions in various languages, from multiple locations
  • Schedule-driven software with centrally stored captions maximizes value of data for onward delivery

Ericsson (NASDAQ:ERIC, news, filings) today unveiled its real-time platform that supports live captioning in various languages for broadcasters around the world using speech-to-text, newsroom integration, and rapid offline content preparation. The live platform makes its IBC debut this year, and is a key part of Ericsson’s Broadcast and Media Services portfolio following the acquisition of leading media services company Red Bee Media in July.

The enterprise-level, schedule-driven software platform, which was developed in-house, uses the best possible speech recognition and stenography technologies to power Ericsson’s live captioning services. It allows multiple captioners to prepare and deliver real-time services for clients while maximizing re-use of the caption data after it has been broadcast – for example, by helping to power content discovery and enrich archive search. The platform is currently being used to deliver live captioning services for major broadcast clients, including the BBC.

Simon Smith, Head of Broadcast & Publication Operations at BBC Television, says: “The drive for technical innovation and operational efficiency has underpinned Ericsson’s approach to the design and development of this platform from the outset. They have delivered a system that is uniquely tailored to meeting our demanding requirements. We are already seeing a step change in live subtitling accuracy as a result of using this platform, and we view its ongoing development as a vital tool in delivering ever-greater access to live programs for the BBC’s deaf and hard-of-hearing viewers.”

David Padmore, Director of Access Services at Ericsson Broadcast and Media Services, says: “Our ongoing investment in technology and innovation really demonstrates our commitment to delivering the highest levels of service and quality to both our customers and their audiences. We’ve received really positive feedback so far from all areas – viewers, deaf and hard-of-hearing groups, captioners and broadcasters. Our aim is to continue to work with these groups to ensure we meet the high standards of live captioning that audiences expect. This is a platform we’ll be using to build our captioning future, and we feel that the innovation has only just begun.”

Ericsson will showcase the live captioning platform by appointment at IBC 2014 (Hall 1, D61). Ericsson’s access services division is the largest in Europe and has been providing captioning services for over 25 years. Using industry-leading solutions, Ericsson delivers 200,000 hours of captioning every year, 80,000 of which is delivered live. Ericsson is also the world’s largest provider of TV audio description and sign language translation.


Broadcast and Media Services press backgrounder

IBC 2014 media kit

Download high-resolution photos and broadcast-quality video at

Ericsson is the driving force behind the Networked Society – a world leader in communications technology and services. Our long-term relationships with every major telecom operator in the world allow people, businesses and societies to fulfill their potential and create a more sustainable future.

Our services, software and infrastructure – especially in mobility, broadband and the cloud – are enabling the telecom industry and other sectors to do better business, increase efficiency, improve the user experience and capture new opportunities.

With more than 110,000 professionals and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. Forty percent of the world’s mobile traffic is carried over Ericsson networks. And our investments in research and development ensure that our solutions – and our customers – stay in front.

Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2013 were SEK 227.4 billion (USD 34.9 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York.


Ericsson Corporate Communications
Phone: +46 10 719 69 92

Ericsson Investor Relations
Phone: +46 10 719 00 00

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