Newly formed North Texas Emergency Communications Center to dispatch from single-location for emergency support for Carrollton, Coppell, Farmers Branch, and Addison communities
Dallas, TX (August 8, 2014) – Global colocation solutions provider CyrusOne (:CONE, news) is pleased to announce that it plans to house the infrastructure and 911-dispatch center for Carrollton, Coppell, Farmers Branch, and Addison, Texas. The communities are consolidating 911 services to form the North Texas Emergency Communications Center (NTECC). The partnership is expected to reduce costs and improve service in all four communities.
“Essentially, the dispatch center will operate within our Carrollton data center environment,” said Dottie Spruce, executive vice president, sales, CyrusOne. “The recent consolidation will allow the cities to be much more efficient, improving response times and no doubt saving lives. We’re thrilled to work with the NTECC, and we hope to serve as a model to other dispatch centers across the country.”
The 911-dispatch center will be a customized build expected to occupy approximately 12,000 square feet in the CyrusOne Carrollton facility, including call center workstations, meeting rooms, a technology space, and highly reliable electrical and mechanical systems. This marks the first time a dispatch center has chosen a colocation provider for its datacenter and dispatch needs. Prior to this project, dispatch centers would buy a facility and retrofit it according to their specifications. The project is expected to be complete by early 2015.
“Consolidation will allow us to combine our resources, save costs, and serve our communities more efficiently. The closest unit available will now be able to respond to the scene of a crime or accident, no matter the jurisdiction, saving precious time. We won’t have instances where someone needing assistance would have to wait for a unit in their jurisdiction that could actually be further away because they sit right on a city line,” said Gary Greer, NTECC board president. “CyrusOne offers us a facility that would have taken us years to build. As a data center with optimal power, resiliency, disaster recovery, and top-notch security, CyrusOne is an ideal partner for our newly consolidated operation.”
CyrusOne's 670,000-square-foot data center in Dallas/Carrollton is the largest facility of its kind in the state and one of the most energy efficient in the United States. Part of the Texas Internet exchange (IX), the facility has 24/7 security, is carrier neutral, and can provide up to 60 megawatts of power.
Delivering Best-in-Class Enterprise Facilities, Connectivity, and Open-IX Certification
CyrusOne specializes in highly reliable enterprise data center services and colocation solutions, and engineers its facilities to include the power-density infrastructure required to deliver excellent availability, including an available highest possible power redundancy (2N) architecture.
Customers have access to the CyrusOne National IX, which marries low-cost robust connectivity with the massively scaled data centers that the company is known for, by creating the first-ever data center platform that virtually links more than a dozen of CyrusOne’s enterprise facilities and third party locations in multiple metropolitan markets.
The CyrusOne National IX, coupled with the company’s multiple dispersed locations and available 100 percent uptime, enables Fortune 1000 enterprises to implement cost-effective, multi-location data center platforms that can help meet their internal disaster recovery requirements and applicable regulatory or industry-specific requirements such as Sarbanes Oxley, HIPAA, and PCI.
CyrusOne was also recently the first to receive multi-site data center certification from the Open-IX (OIX) Association. The OIX Association has a mandate to promote resilient interconnection in hub cities to facilitate a more resilient Internet.
With 25 carrier-neutral data center facilities across the United States, Europe, and Asia, CyrusOne provides customers with the flexibility and scale to match their specific growth needs. The company is renowned for exceptional service and for building enduring customer relationships and high customer satisfaction levels. CyrusOne’s more than 625 customers include nine of the Fortune 20 companies and more than 130 of the Fortune 1000.
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CyrusOne (NASDAQ: CONE) specializes in highly reliable enterprise-class, carrier-neutral data center properties. The company provides mission-critical data center facilities that protect and ensure the continued operation of IT infrastructure for more than 625 customers, including nine of the Fortune 20 and more than 130 of the Fortune 1000 or equivalent-sized companies.
CyrusOne’s data center offerings provide the flexibility, reliability, and security that enterprise customers require and are delivered through a tailored, customer service-focused platform designed to foster long-term relationships. CyrusOne’s National IX platform provides robust connectivity options to drive revenue, reduce expenses, and improve service quality for enterprises, content, and telecommunications companies. CyrusOne is committed to full transparency in communication, management, and service delivery throughout its 25 data centers worldwide.
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