XO Communications today announced that it will host a complimentary business webinar about leveraging social media and contact center technology. The webinar will reveal how companies can integrate social media with contact centers in order to provide a superior customer experience, achieve higher customer satisfaction and protect brand reputation. Attendees will experience a live contact center demonstration showing how best to utilize existing contact center resources to enhance customer service and connect with customers through their preferred communication method.
WHAT: Complimentary Webinar: “How to Spin Straw into Gold: Turning Social Media Rants into Raves “
WHEN: Wednesday, April 30, 2:00 pm EDT / 11:00 am PDT
WHO : Jason Runnels, Cloud Contact Center Specialist, XO Communications
Robert Constantine, Sr. Sales Engineer, North America, LiveOps
WHO SHOULD ATTEND: CIOs, IT Directors, Network Managers and IT Staff
Topics : Press Release
About XO Communications
XO Communications is a leading nationwide provider of advanced IP communications, intelligent networking and cloud computing services for business, large enterprise and wholesale customers. These customers include more than half of the Fortune 500, in addition to leading cable, mobile wireless and domestic and international telecommunications companies. XO offers a superior customer experience through its innovative solutions, its employees’ focus on customers and the proven performance of its advanced network. To learn more about XO Communications, visit www.xo.com or blog.xo.com. XO Communications is also on Twitter, YouTube, Facebook and LinkedIn.