Sprint Wholesale Solutions is rated above industry average, meaning survey respondents appreciate the voice quality and value of the Sprint Network
OVERLAND PARK, Kan. (BUSINESS WIRE), March 18, 2014 - Sprint (NYSE:S, news, filings) Wholesale Solutions earned a Best-In-Class Award yesterday from industry-leading research firm ATLANTIC-ACM for 2014 U.S. Long Haul Carrier Excellence. ATLANTIC-ACM recognized Sprint with the award for No. 1 performance in the Voice Value category. For the fourth consecutive year, Sprint has received a Best-In-Class Award from ATLANTIC-ACM after the firm surveyed customers to rank carrier excellence for its U.S. Long Haul Wholesale Report Card.
“ATLANTIC-ACM’s research validates that, once again, Sprint delivers the network reliability and value that our wholesale customers require, equipping them to take market share,” said Karen Freitag, vice president – Global Sales at Sprint. “This Best-In-Class Award for Voice Value not only demonstrates that we have the network to enable our Wholesale customers, but that we are easy to work with when it comes to establishing mutually agreeable pricing.”
The ATLANTIC-ACM 2014 U.S. Long Haul Wholesale Report Card is the result of more than 1,000 wholesale provider reviews for ranking the major U.S. wholesale service providers in categories that include brand, sales representatives, provisioning, network performance, customer service, billing, data and voice value. Stemming from research begun in 1995, this analysis has become a critical benchmarking milestone in the industry.
Sprint Wholesale Solutions delivers an integrated, innovative, customizable suite of value-added solutions to drive customer revenue, profit and subscriber growth. Visit http://www.sprint.com/wholesale to see the full list of products and services available.
About Sprint Nextel
Sprint (NYSE:S) offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint served more than 55 million customers at the end of 2013 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. The American Customer Satisfaction Index rated Sprint as the most improved company in customer satisfaction, across all 47 industries, during the last five years. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America in 2011, 2012 and 2013. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
John Votava, 949-748-3403