New York, NY - Vocal IP Networx, home of the industry’s most productive phone system and the most robust disaster recovery platform, announced today that it has launched the telecom industry's first customer up-selling tool.
Vocal IP's up-selling tool will provide real-time business insights into the lives and businesses of our partner's customers. By leveraging the industry's largest business intelligence platform, Vocal IP Networx tracks potential weather disasters, server failures, address changes, new head count, and other important events, creating the ultimate customer management and sales resource for Vocal IP partners.
"Growing your customer base is only half as efficient as growing your existing customers" commented Justin Chugg, VP of Business Development for Vocal IP Networx. "Our goal is to empower Vocal IP partners with the intelligence to up-sell, strengthen, and maintain their existing client base."
The Vocal IP customer management tool tracks both existing Vocal IP Networx customers and non Vocal IP Networx customers. The customer management tool can be accessed via the Vocal IP Networx partner portal. There is no limit to the number of users or records that can be tracked.
“If you are not proactively tracking your clients, someone else is” added Irena Reznik, CFO at Vocal IP Networx. “The telecom IT convergence has created an opportunity for a life-long customer relationship and revenue stream. Proactive management of your customer base will help safeguard your relationships and future income.”
About Vocal IP Networx
Vocal IP Networx is a national facilities-based ISP and IP telephony services provider headquartered in New York City. Vocal IP Networx is home to the industry’s most productive hosted phone system. Combined with the industry’s leading disaster recovery platform, Vocal IP Networx delivers the ultimate technology experience for enterprise clients.
Founded in 1996, Vocal IP Networx serves enterprise companies and specializes in the retail, finance, and healthcare markets. Vocal IP Networx operates datacenters in Newark, NJ, NV and Chicago. For more information about Vocal IP Networx, please visit: www.vocalipx.com