NEW YORK (February 12, 2014) – MetTel, a leading provider of unified communications and network solutions to business and government customers, today announced that it has been awarded the prestigious AOTMP Efficiency First® Solution Certification.
“We are honored to receive this AOTMP Efficiency First Certification,” said MetTel’s new Vice President-Client Engagement Lori Thomas. “We are most proud of the results of the program’s customer survey, which confirms the technical, financial and operational efficiencies MetTel brings to our customers across the United States, Canada and Puerto Rico. We provide a single point of contact for customers looking for unique network solutions that help reduce total enterprise telecommunications costs, improve network performance and increase productivity.”
As part of the extensive Efficiency First® Solution Certification analysis, a comprehensive evaluation of MetTel’s service offerings and delivery performance was performed with findings compared to the principles of the Efficiency First® Framework v2.0, a disciplined, best practice-driven approach to managing fixed and mobile telecom environments.
In addition to evaluating solution capabilities, the report also covered solution performance and client experience. Based on customer input, AOTMP identified several of MetTel’s notable strengths during the Efficiency First® Solution Certification program, including overall service quality, professionalism and personal attention, and the company’s MetOne Portal, which provides customers with easy, real-time access to all billing and services.
MetTel is a presenter at this week’s AOTMP’s 2014 Fixed and Mobile Telecom Management Conference in Orlando, Florida. The conference focuses on the full spectrum of activities affecting the efficiency and productivity of fixed and mobile telecom environments.
For more information about MetTel services and products visit www.MetTel.net or call 1.877.963.8663 for a free telecommunications review by a MetTel business consultant.
From traditional voice services to a Global MPLS Network and VoIP technologies, MetTel provides a complete portfolio of wireless and wireline services to clients throughout the United States, Canada, Puerto Rico and beyond. The company leverages extensive strategic partnerships to offer a broad portfolio of services and is redefining telecommunications with its powerful platform of proprietary, cloud-based software including the MetOne® Portal, a tool that enables clients to manage their inventory, usage, spend and repairs from one user-friendly interface. Founded in 1996 and headquartered in New York City, MetTel delivers unmatched solutions and services at competitive prices, backed up by superior, domestic-based customer service. For more information visit www.mettel.net.
AOTMP, headquartered in Indianapolis, IN, is a leading authority on driving efficiency and performance into enterprise fixed & mobile telecom environments. AOTMP’s proprietary framework, methodologies and industry best practices bring a unique and disciplined approach that delivers significant and measurable improvement in financial and operational efficiency to our clients and current telecom expense management and wireless mobility management programs. For more information, visit www.aotmp.com.