Verizon Global Wholesale’s Mike Millegan Stresses Innovation, Investment at Carriers World 2013

Yesterday (Oct. 15), Verizon Global Wholesale President Mike Millegan addressed the attendees of Carriers World 2013 in London.

Hundreds of representatives from carriers across Europe heard Millegan discuss how investment and innovation are driving an evolution of wholesale business models by finding ways to leverage the power of technology to address big societal challenges and transform society.

The far-ranging on-stage interview and audience Q&A moderated by TeleGeography’s Stephan Beckert, vice president of strategy, highlighted how Verizon is reinventing itself to stay relevant with its customers and helping its wholesale customers migrate to the technology platforms of the future to quickly and cost-effectively roll out new offerings to meet the needs of their customers.

• Verizon is aggressively moving its model from a network-centric approach to one of platforms – cloud, mobility and machine-to-machine, and IP and our FiOS fiber-based broadband network for homes and small businesses. Our significant investments in the advanced platforms – Hughes Telematics (2012), Terremark and CloudSwitch (2011) and Cybertrust (2007) – deliver a host of higher-value services that are shaping how IT services are delivered and deployed.
• Verizon’s networks are the foundation of all we do and the solutions that we deliver. Verizon has one of the world’s most interconnected IP backbones and last month announced an expansion of 100G technology on its ultra-long-haul network in the U.S. and Europe, adding the technology to more than 4,800 miles of its global IP network during the first half of 2013. In addition, Verizon has the largest 4G LTE network in the U.S., and through our FiOS network, is the only U.S. provider delivering an all-fiber optic network directly to customers’ homes and businesses.
• One of Verizon’s hallmarks is our ability to operate on a massive, global scale. Our growth platforms – intelligent networking, dynamic cloud, mobile workforce and connected machines – have been built with this in mind. The Verizon Lean Six Sigma program, a customer-focused initiative being used to develop new ways of doing business and providing faster, consistent and quality service to our customers, is improving processes across the business, including sales and marketing, operations and carrier management. In addition, our recently launched Rapid Delivery initiative, an end-to-end integration project focused on business process improvement and transformation, is automating, simplifying and standardizing our processes and will reduce customer internals by making order entry, provisioning and billing more efficient on a global basis.

“From the rapid pace of technological advancement, to an evolving competitive landscape, to shifting regulatory environments to ever-changing customer expectations, our industry has seen enormous change over the past several years,” said Millegan. “By leveraging these challenges to create opportunity, we can grow our businesses by entering new markets, creating new revenue streams and developing new business models. We can help our customers do more with less, use technology as a competitive advantage and a way to drive cost out of their business. And, yes, we can even find powerful answers to age-old challenges.”

Visit the Verizon Global Wholesale website for more information on the company’s advanced IT solutions for the wholesale market.