Virtualized OSS cuts costs and improves business agility
With NetAct 8, Nokia Solutions and Networks is virtualizing and modernizing its long-established Operations Support System (OSS) to make network operations simpler and nimbler. NetAct 8’s single, end-to-end view of multi-technology, multi-domain and multi-vendor networks helps operators to run these networks more efficiently and with lower costs. Also new are an off-the-shelf integration of Customer Experience Management (CEM) and Service Quality Management (SQM) products as well as a Service Fulfillment Introduction Pack to help operators launch services in weeks instead of months.
NSN NetAct 8 is a virtualized, single OSS for managing radio, core and transport networks. It provides off-the-shelf management of Network Function Virtualization, simplifying network operations and reducing operational expenses.
NetAct 8 features a fast and easy-to-use interface with real-time performance information and powerful alarm correlation to reduce growing operational complexity. Virtualization enables NetAct 8 to deliver very high availability independent of any single hardware platform. Furthermore, future upgrades can be done almost instantly. A single OSS provides unique operational benefits. For example, integrated radio and transport configuration management simplifies the creation of VPN-secured connections between the LTE base station and the Core network.
“Operators need a simpler way to run ever-more sophisticated networks as technologies like LTE and small cells are added. In this latest version of our industry-leading NetAct, we’ve brought OSS into the cloud age, using automation and virtualization to cut running costs, add greater flexibility and ensure superior network quality. NetAct 8 covers network operations with tight link to service operations, eliminating the need for multiple management systems,” said Peter Patomella, VP OSS at NSN.
To enhance service operations further, NSN is also launching off-the-shelf integration between Service Quality Manager and CEM on Demand*. While SQM proactively identifies the occurrence and causes of service quality degradation, CEM on Demand shows the impact on the individual customer experience. With these insights, operators can prioritize fixes with the highest impact. A positive customer experience results in more revenue and happier customers, with fewer calls to the customer care center. The productized integration of SQM and CEM on Demand also enables faster deployment of customer-centric service operations.
The NSN Service Fulfillment Introduction Pack helps operators launch services in weeks instead of months. The service introduction pack, which links a service catalog and central repository of subscriber services, allows operators to upgrade their fulfillment system in just a few weeks. When operational, it enables them to create new services, change existing ones and monetize them quickly.
Find out more about these innovations in our webinar on October 15. A guest presenter from Telefonica O2 UK will join the session and share how their Network Operations Centre achieved a reduction of 10,000 manual actions/month using NSN automation services.
For more information on NSN’s simplify operations capabilities, including a video overview with Peter Patomella, follow this link. To share your thoughts and comments, join the discussion with @NSNtweets on Twitter using #BSSOSS, #CSPCX, #mobilebroadband and #1GBperday$.
Nokia Solutions and Networks is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly.
With headquarters in Espoo, Finland, we operate in over 120 countries and had net sales of approximately 13.4 billion euros in 2012. NSN is wholly owned by Nokia Corporation.
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* CEM on Demand comprises a portal and range of software content packs. These create dashboards that give operators a single view of different areas of their customer base, such as roaming customers or customer care.