AT&T Digital Life Gives Consumers Control to Secure and Manage their Homes from Virtually Anywhere.
Dallas, Texas, September 23, 2013
AT&T* today announced that on Friday, Sept. 27 it will launch Digital Life in six new markets: Charlotte, Hartford, Jacksonville, Milwaukee, Oklahoma City and Tulsa. AT&T Digital LifeSM makes customers’ lives easier by simplifying the management of their home. Digital Life offers security, convenience and peace of mind, in a customizable and easy-to-use experience from smartphones, tablets or PCs.
Beginning Friday, customers in these six new markets can receive a live demo and purchase Digital Life in company owned retail stores. Including the new markets launching on Friday, Digital Life will be available in 45 markets, with plans to launch the service in up to 50 markets by the end of 2013.
With Digital Life, customers can use their existing home broadband provider, and any wireless phone service, and enjoy the security and convenience of a home management system with the flexibility to meet their unique needs.
- Actively Protected & In Control: The foundation of Digital Life is complete home security with 24/7 professional monitoring that allows you to know what is happening at home, or where an event has occurred. Through AT&T-owned and operated, U.S.-based monitoring centers, professionals will respond to emergencies and alert police and fire authorities.
- Seamlessly Connected: Digital Life is an all-digital, fully integrated, wireless home management system, giving customers flexibility to manage their home from their smartphone, tablet or PC. Our takeover module lets you easily extend your existing security system and investment. The Digital Life application is available on most web browsers. Apps are available for iOS, as well as Android, BlackBerry and Windows Phones. To ensure customers’ privacy is protected, Digital Life has a secure log in system each time the app is opened from any Internet-connected device.
- Amazingly Simple & Intuitive: A user-friendly application was designed to be as simple as possible, making it easier than ever to manage your home. The Digital Life application gives customers control over cameras, door locks, lights, thermostats, small appliances and more by setting alerts or programs to manage your home. It’s all integrated into one simple system.
- Personalized & Flexible: Digital Life provides total flexibility so you can personalize your home to adapt to everyday life – with custom notifications and scheduled tasks. Add devices and solutions anytime, as your needs grow, or your lifestyle changes.
“AT&T remains committed to providing our customers with easy, fast and affordable ways that allows them to manage and secure their homes all from the touch of their smartphones, tablets and PCs,” said Kevin Petersen, president, Digital Life, Inc. “With the launch of these six new markets, we’re looking forward to making Digital Life available to more customers throughout the country.”
Digital Life recently achieved the “CSAA Five Diamond Certification,” testifying that 100 percent of Digital Life central station operators have achieved proficiency and certification by passing the CSAA Central Station On-Line Operator Training Course. These courses cover virtually all phases of central station communications with customers, law enforcement, fire and emergency services communications centers. This area of communications is an important link between the residential or business properties and the law enforcement, fire and emergency services in local areas.
In addition, the Digital Life team has invested significant time and resources to achieve 100 percent quality operator training. Across the industry, there are approximately 2,700 companies or central stations in the United States, which communicate and interact with law enforcement and fire and emergency services agencies. Of this group, fewer than one hundred fifty central stations have achieved the “CSAA Five Diamond Certified” status.
Pricing
Customers can choose from two base plans: Simple Security, which is our basic home security package; or Smart Security which includes enhanced security features and the option to add home automation. For a limited time, customers who sign up for AT&T Digital Life will receive $100 instant savings on Digital Life equipment at the time of purchase. *2 year Smart Security agreement required.
- Simple Security: Includes 24/7 home monitoring, 24-hour battery backup, a wireless keypad, keychain remote, recessed sensors and an indoor siren for $29.99 a month plus $149.99 for equipment.
- Smart Security: Includes the benefits of Simple Security plus a choice of three of the following features: motion sensor, carbon monoxide sensor, glass break sensor, smoke sensor or takeover kit. Smart Security begins at $39.99 a month plus $249.99 for equipment.
Customers who select Smart Security can add these automation packages:
- Camera Package: View live video from inside and outside of the home for an additional $9.99 a month plus equipment.
- Energy Package: Control appliances, lighting and thermostats for convenience and energy efficiency for an additional $4.99 a month plus equipment.
- Door Package: Allow a pet sitter or repairman into your home remotely with automated door locks, or check to see whether your garage door is open or closed for an additional $4.99 a month plus equipment.
- Water Detection Package: Detect water leaks before damage occurs for an additional $4.99 a month plus equipment.
- Water Control Package: Detect leaks and shut off water at the main water source for an additional $9.99 a month plus equipment.
Experience Digital Life
Digital Life offers a simple purchasing process with several options. Digital Life will be sold and demonstrated in nearly 1,200 company owned retail stores in 45 markets. You can also learn and buy at att.com/digitallife, call 
855-288-2727 or schedule an appointment with an in-home sales consultant.
To learn more about Digital Life availability, visit www.att.com/digitallife.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
1 Offer ends November 9, 2013. New 2–yr Digital Life agmt w/ Smart Security pkg. ($39.99/mo; $249.99/equipment fee) req’d. Receive $100 instant discount off equipment fee. Offer not combinable with other Digital Life promotions.
Available in limited zip codes. 2–yr Digital Life Agreement w/ credit approval req’d. Residential customers in single family homes and townhomes/duplexes with no shared ceilings/floors only. Sufficient wireless signal strength, broadband Internet service, & 3–prong outlet at service address req’d. Digital Life equipment may be incompatible with some homes. Early Termination Fee: After 30 days after installation, early termination fee up to $720. Restocking Fee: After installation, up to $99. Other Monthly Charges: Taxes and other charges apply; surcharges and additional fees may apply. Prices, features and offers subject to change without notice. Installation work performed by licensed personnel where required by law. Digital Life customer agreement & policies avail at www.att.com/DLpolicies.
Digital Life license info avail at www.att.com/licenses; also CA ACO #7091; FL EF20001090; Ga. Sec. of State #11018719; IL 127.001502; MA 7067C; MN TS667356; NC BPN 007236P3 & NC 14553-L; NJ BL000010; NY 12000297692, licensed by the N.Y.S. Dept. of State; OK 1904; OR CCB 199880; PA HIC 078833; TX B17159; VA 11–7142, WV 051294. 1025 Lenox Park Blvd., Atlanta, GA 30319, 1–855–288–2727 .
About AT&T
AT&T Inc. (NYSE:T, news, filings) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and internationally. With a powerful array of network resources that includes the nation’s fastest and most reliable 4G LTE network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile Internet, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV service with the AT&T U-verse® brand. The company’s suite of IP-based business communications services is one of the most advanced in the world.
Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com/aboutus or follow our news on Twitter at @ATT, on Facebook at http://www.facebook.com/att and YouTube at http://www.youtube.com/att.
© 2013 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and AT&T DIGITAL LIFE are trademarks of AT&T Intellectual Property.
Cautionary Language Concerning Forward-Looking Statements
Information set forth in this press release contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results might differ materially. A discussion of factors that may affect future results is contained in AT&T’s filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update and revise statements contained in this news release based on new information or otherwise.
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