Dense fiber network, expanding managed services portfolio, hyper-focus on the mid-market and strong customer relationships support premium business telecommunications services offering.
JERICHO, NY, August 14, 2013 – Lightpath®, a market leader in Ethernet-based communication solutions for New York metropolitan area businesses, today celebrates 15 consecutive years of excellent service as recognized by the New York State Public Service Commission (PSC). Every year, the Commission distributes commendations acknowledging telecommunications providers that consistently provide the highest levels of service and quality to customers in New York State. Lightpath has received a commendation every year that it has been reviewed.
“At Lightpath, we strive for excellence in all that we do, focusing on every opportunity we have across the entire business to better serve our customers,” said Dave Pistacchio, President, Lightpath. “By remaining in lockstep with our customers, we can meet their changing needs at every turn and deliver the award-winning support that helps them advance.”
Lightpath continues to grow its 100 percent fiber network, bringing premium, Ethernet-based telecommunications services to mid-market businesses throughout the New York metro area. This has given medium-sized businesses unprecedented access to the fastest available Internet speeds, and powerful cloud-based products for voice, conferencing and backup. As a result, Lightpath is helping to level the playing field for the traditionally underserved mid-market, paving the way for them to pursue new opportunities and overcome new challenges.
“Lightpath has a special relationship with its customers because we give them more than just phone, data and video services ¿ we give them a voice,” said Pistacchio. “We seek input from our customers on everything from product roadmap and rollout priority to service features and pricing. We listen to their stories to understand how we can help support their business, and then give them what they need to succeed. We are deeply proud of our service track record and the latest recognition bestowed upon us by the PSC.”
The New York Public Service Commission’s commendation recognizes excellent service based on providers’ performance in relation to service quality standards it has established. The criteria used to grant a commendation for excellent service include an evaluation of customer trouble report rates and a low number of consumer complaints received by the Commission.
To learn more about Lightpath, visit www.golightpath.com.
Lightpath, a division of Cablevision Systems Corporation (NYSE:CVC, news, filings), is an industry leader in providing advanced Ethernet-based data, Internet, voice, video transport solutions and managed services to businesses across the New York metropolitan area. Lightpath’s Network is a highly reliable, resilient, and scalable fiber-to-the-business-premises network extending more than 5,000 route miles connecting more than 5,500 fiber-lit locations. Exclusively focused on meeting customer needs in the world’s largest business market for 20 years, Lightpath has been continually recognized for its high level of customer service. For 15 straight years, the New York State Public Service Commission has given Lightpath its Commendation of Excellence. Lightpath has received many industry awards for innovation and leadership, including being named North American Regional Service Provider of the Year by MEF (Metro Ethernet Forum). For more information, visit www.golightpath.com.
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BLB Communications for Lightpath