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Press Release -- July 30th, 2013
Source: Integra Telecom

Integra Solutions Support Electronic Medical Record Storage and Streamline Communications for Arizona’s Children Association

Arizona Non-Profit Improves Network Performance and Gains Operational Efficiencies While Cutting Costs

PHOENIX, Ariz. – July 30, 2013 – Integra™, a provider of fiber-based, carrier-grade networking, communications and technology solutions, is the chosen service provider for Arizona’s Children Association, one of the largest non-profit behavioral health and child welfare organizations for children and their families in Arizona. Integra’s data networking and Internet and voice were selected to boost network performance, simplify infrastructure and streamline costs.

As a non-profit with nearly 30 sites in Arizona providing child and family services,, Arizona’s Children Association requires a reliable high-bandwidth network that is also cost-effective. With Integra’s Internet Protocol (IP) Multiprotocol Label Switching (MPLS) Virtual Private Network (VPN), Arizona’s Children connects multiple locations, including sites in rural areas of the state, to improve business operations and internal communications. Integra’s solutions also provide a secure, private network that enables cloud-based storage for confidential electronic medical records, which ensures patient privacy, a critical need for Arizona’s Children. Moreover, the organization enjoys a simplified network infrastructure by combining voice, data and Internet traffic over a single network, resulting in significant cost savings.

“With Integra, our network performance is better than ever. We’ve gained significant efficiencies with team collaboration across multiple sites, which has boosted business and morale,” said Pat Ortega, chief information officer for Arizona’s Children Association. “The level of support Integra offers is incomparable to other providers. We are confident in Integra’s ability to provide customizable technology solutions, responsive support and a superior level of service.”

Arizona’s Children has nearly 700 employees statewide that oversee nearly 20 programs, requiring regular collaboration and communication regardless of physical location. Integra created a private MPLS network to improve quality of documentation and allow the company to better utilize internal resources. By creating a centralized network to consolidate voice, data and Internet services with Integra, Arizona’s Children realized a 25 percent reduction in monthly network costs.

“Arizona’s Children Association is a great example of today’s enterprise customer. With a growing team located throughout the state and a breadth of services offered, Arizona’s Children requires a flexible and reliable communications solutions partner,” said Ken Smith, executive vice president of sales for Integra. “We’re proud to serve thriving businesses in Arizona with customizable and cost efficient services to support their future growth.”

Arizona’s Children Association is among many multi-location customer wins Integra has achieved in Arizona this year as the company continues to expand its network infrastructure and staff resources in the state in line with strategic growth initiatives. Integra’s ongoing expansion of fiber route miles and Ethernet over Copper access has been accompanied by increases in sales and customer support resources throughout Arizona. This investment also extends the company’s service-first value proposition to an increasing number of locations, from small business to enterprise customers as well as several carrier-neutral data centers.

About Arizona’s Children Association

Arizona’s Children Association is the best resource for helping children and families in the state. For 100 years, Arizona’s Children Association (AzCA) has stayed true to “Protecting Children and Preserving Families,” serving more than 42,000 children, individuals and families in all 15 counties in the state each year. Our professionally trained, caring and dedicated staff provides a broad spectrum of services that help create and sustain a healthy family environment. Ninety cents of every dollar donated is spent directly on programs and services and we have been recognized by The Business Journal as one of Arizona’s top-ranking charitable organizations. We also maintain a number of accreditations, state licenses and organization memberships that allow the agency to remain on the leading edge of child welfare and behavioral health issues in Arizona and the country. AzCA is nationally accredited by the Council on Accreditation (COA) and Better Business Bureau. To learn more, visit our website at

About Integra

Integra™ is one of the largest facilities-based providers of communication and networking services in the western United States. We connect businesses of all sizes with advanced networking, communications and technology solutions in 35 metropolitan markets. Integra owns and operates an enterprise-class network consisting of a 5,000 mile long-haul fiber-optic network, 3,000 miles of metropolitan fiber and a nationwide IP/MPLS network. Our fiber network connects directly to more than 2,300 enterprise buildings and data centers. Through our expansive Ethernet-over-copper footprint, we can deliver high-bandwidth services to more than 400,000 businesses. At Integra, we understand our customers need reliable, secure and flexible solutions delivered with unmatched expertise and quality of service. For more information, visit

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