New Offering Protects All Types of Electronic Equipment
STAMFORD, Conn.–(BUSINESS WIRE)– Frontier Communications (NYSE:FTR, news, filings) announced that Frontier Secure now offers residential and small business customers comprehensive equipment protection through Asurion, the leading global technology protection company. Frontier Secure protects customers’ digital lives through a suite of services that guard against identity theft, ensure 24/7 premium technical support, and offer data security and backup. Now Frontier Secure will offer repair/replacement plans covering most PCs and laptops, gaming consoles, TVs (LED, LCD and Plasma), iPads, eReaders, tablets, printers and more. No contract is required; customers may obtain coverage for one or more personal devices, their whole home, their offices or small businesses for a simple low monthly fee.
Kelly Morgan, Vice President and General Manager, Frontier Secure, notes “Consumers want connectivity, reliability, cost savings and the peace of mind that comes from knowing valuable electronic equipment is protected. Frontier Secure Equipment Protection Plans keep the vital electronic equipment relied on by families and small businesses up and running.” Additional savings are realized when Equipment Protection Plans are bundled with other Frontier Secure products and services, all of which are available throughout the United States.
Once a customer purchases an Equipment Protection Plan, he receives a dedicated phone number to U.S.-based customer service experts. The claim process is easy for those with home or office equipment and may include a service appointment from a certified professional and device repair or replacement, depending on the type of equipment and repairs needed. Laptops, tablets, eReaders, gaming consoles and TVs (37″ and under) benefit from pre-paid shipping.
Bettie Colombo, spokesperson for Asurion explains, “One in three computers experiences a failure over its useful life. With Frontier Secure and this product, `fear of failure’ is a thing of the past.”
Frontier Secure offers a full portfolio of products and services to protect every aspect of your digital life, including unlimited cloud Backup & Sharing and 24/7 U.S.-based Premium Technical Support. For more information, call 1-888-620-3663.
About Frontier Communications
Frontier Communications Corporation (NASDAQ: FTR) is an S&P 500 company and is included in the FORTUNE 500 list of America’s largest corporations. Frontier offers broadband, voice, satellite video, wireless Internet data access, entertainment services like TumTiki.com, data security solutions through Frontier Secure, bundled offerings and specialized bundles for residential customers, small businesses and home offices and advanced communications for medium and large businesses in 27 states. Frontier’s approximately 14,400 employees are based entirely in the United States. More information is available at www.frontier.com.
Asurion, a privately-held company operating across three continents, is the global leader in providing consumer technology protection services.Asurion offers support to help customers derive optimum benefit from the usage of electronics and other consumer goods; security to help ensure content privacy; and peace of mind through service and rapid replacement of lost, stolen, damaged or malfunctioning devices. As the premier technology protection provider, Asurion’s 10,000+ employees specialize in fulfilling the needs of more than 290 million consumers through strategic partnerships with the world’s top retailers, wireless, telecommunications and cable brands. Asurion’s constant commitment to meeting customer needs has earned the company an A+ rating with the Better Business Bureau and an average post-claim customer rating of 4.5 out of 5 stars. For more information about Asurion, including its customer service ratings and reviews that help drive continuous improvement, please visitwww.asurion.com.
Steve Crosby, 916-686-3333
Source: Frontier Communications
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