Software download gives hundreds of Calix customers new in-home services management opportunities
PETALUMA, CA - June 11, 2013 - Calix, Inc. (NYSE:CALX, news, filings) today announced the addition of downloadable home gateway software to the widely deployed Calix E7 Ethernet Service Access Platform, which enables 700GE optical network terminals (ONTs) to transform into residential services gateways (RSGs). Through a simple software download available free of charge to Calix Advantage customers, hundreds of thousands of Calix indoor and outdoor 700GE ONTs deployed in conjunction with E7s at hundreds of communications service providers can be upgraded with award-winning home gateway software to support subscriber managed home networking services. Calix also announced today the expanded availability of the Wi-Fi capable 836GE RSG to E7 GPON networks.
The simple transformation of 700GE ONTs to RSGs provides a variety of potential benefits to service providers. Deployment of a home gateway model allows service providers to eliminate the need for an external router in the home, simplifying the home network and removing extra cost and management headaches. Home gateway software also enables new service and revenue opportunities in the home, such as whole home digital video recording (DVR), by providing a central coordination point for content distribution and management. This home gateway software upgrade is available to all Calix customers who are currently enrolled in the Calix Advantage Program, a powerful yet simple program unique to the communications industry that packages world-class technical support, element management, and software upgrades across the entire Calix Unified Access portfolio as a single annual fee.
The combination of home gateway functionality and Calix Consumer Connect software creates additional opportunities for new revenue generating services and lower operational costs by allowing service providers to remotely manage and support the entire home network. Leveraging industry standard protocols, service providers can use this home gateway software to extend the access network into the home and become a "virtual technician" to their subscribers. Instead of resorting to costly truck rolls, Calix customers deploying Consumer Connect and home gateway-enabled RSGs can remotely provision services, centralize firmware management, manage ongoing device maintenance, and troubleshoot network issues virtually. Visibility into the home network also gives service providers the ability to offer targeted service packages based on subscriber needs including Wi-Fi network management, content filtering, and firewall maintenance. All of these additional benefits provided by the combined RSG and Consumer Connect solution may allow service providers to lower subscriber churn and increase customer satisfaction.
"Consumer Connect has already been a valuable addition to our business and our customers' satisfaction," said Nick Colton, director of network operations at Allo Communications in Imperial, Nebraska. "We have been able to drastically reduce the hours spent on firmware updates, as well as take time off our customer installs. Now with the ability to transform our Calix 700GE ONTs into residential services gateways, we expect to continue to reduce our operational costs even further, while we explore new service offerings such as in-home IT support services."
A global leader in fiber access, Calix has over 800 service provider customers today deploying fiber-to-the-premises to their subscribers. With more than 1.5 million ONTs and RSGs deployed, Calix continues to introduce powerful fiber access innovations across its Unified Access portfolio that enable service providers to benefit from operational cost savings and competitive differentiation, while pursuing new revenue streams.
"With recent regulatory changes, service providers need to find new revenue streams, while keeping their capital and operational expenditures to a minimum," said John Colvin, Calix senior vice president of North America field sales and marketing. "With the introduction of innovations like downloadable home gateway software and Consumer Connect, our customers are finding clear paths to new revenue-generating services and operational efficiencies within the home. In fact, for many who fully leverage these tools, the impact to their business model could be truly transformational - their next truck roll to a home gateway and Consumer Connected enabled home may be their last."
To learn more about how Allo has leveraged Consumer Connect to more efficiently manage its growing base of residential gateways, watch this Calix Success Story video.
Calix (NYSE: CALX) is a global leader in access innovation. Its Unified Access portfolio of broadband communications access systems and software enables communications service providers worldwide to transform their networks and become the broadband provider of choice to their subscribers. For more information, visit the Calix website at www.calix.com.
This press release may contain forward-looking statements that are based upon management's current expectations and are inherently uncertain. Forward-looking statements are based upon information available to us as of the date of this release, and we assume no obligation to revise or update any such forward-looking statement to reflect any event or circumstance after the date of this release, except as required by law. Actual results and the timing of events could differ materially from current expectations based on risks and uncertainties affecting Calix's business. The reader is cautioned not to unduly rely on the forward-looking statements contained in this press release. Additional information on potential factors that could affect Calix's results and other risks and uncertainties are detailed in its report on Form 10-Q for the fiscal quarter ended March 31, 2012, filed with the SEC on May 2, 2013, available at http://www.sec.gov.