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Press Release -- May 14th, 2013
Source: Ericsson

Ericsson recognized as the worldwide leader in telecom operations management

  • Gartner named Ericsson as #1 in Telecom Operations Management based on a combination of license, services and outsourcing revenue
  • Ericsson profiled among the top 5 telecom operations management vendors

In further confirmation of its market leadership, Ericsson (NASDAQ:ERIC, news, filings) was named the worldwide leader in telecom operations management by leading industry analyst firm Gartner (Market Share Analysis: Telecom Operations Management – BSS, OSS and SDP, Worldwide, 2011-2012, April 29, 2012).

According to the report, which profiles the top 5 telecom operations management market share vendors, Ericsson ranked first worldwide for OSS (Operations Support Systems), BSS (Business Support Systems) and Next-Generation Service Delivery and Provisioning solutions and services.

Per Borgklint, Head of Ericsson’s Business Unit Support Solutions, says: “Over the past two years, Ericsson has made strategic acquisitions and investments to position the company as a market leader in telecom operations management. Today, we are very proud Ericsson has been named the worldwide leader in Gartner’s telecom operations management systems report and believe this was a direct result of our strategy and efforts.”

Borgklint adds, “Looking ahead, we anticipate that Ericsson’s forefront position in the IP, LTE (Long Term Evolution) and self-organizing network technology domains will drive additional demand for telecom operations management system solutions and services, leading to prime involvement in major communication service providers’ transformation programs.”

Also notable, last year Ericsson was named a Leader in the Magic Quadrant in Operations Support Systems* by Gartner.
To learn more about the Ericsson’s Operations and Business Support Systems, visit:

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*Gartner, Magic Quadrant for Operations Support Systems, Martina Kurth, October 23, 2012. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Ericsson is a world-leading provider of communications technology and services. We are enabling the Networked Society with efficient real-time solutions that allow us all to study, work and live our lives more freely, in sustainable societies around the world.

Our offering comprises services, software and infrastructure within Information and Communications Technology for telecom operators and other industries. Today 40 percent of the world’s mobile traffic goes through Ericsson networks and we support customers’ networks servicing more than 2.5 billion subscriptions. 

We are more than 110,000 people working with customers in more than 180 countries. Founded in 1876, Ericsson is headquartered in Stockholm, Sweden. In 2012 the company’s net sales were SEK 227.8 billion (USD 33.8 billion). Ericsson is listed on NASDAQ OMX, Stockholm and NASDAQ, New York stock exchanges.



Ericsson Corporate Communications
Phone: +46 10 719 69 92

Ericsson Investor Relations
Phone: +46 10 719 00 00

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