PTS offers in-depth coverage not included with standard technical support
STAMFORD, Conn.–(BUSINESS WIRE)– Frontier Secure, a service of Frontier Communications Corporation (NYSE:FTR, news, filings), now offers unlimited phone support to consumers nationwide 24 hours a day, 7 days a week, 365 days a year. A 100 percent U.S.-based team of certified experts is available around the clock to address technical issues bedeviling computers at home or in small to medium-sized businesses.
Premium Tech Support highlights Frontier’s commitment to the highest level of customer service, providing a level of coverage not available with standard technical support. Subscribers enjoy a wide range of features such as wireless/browser/email configuration, windows computer optimization, malware removal, and wireless router setup and pairing with WiFi enabled devices such as PC or Mac laptops and desktops, eReaders and tablets, game consoles, Blu-ray and DVD players, and printers.
Kelly Morgan, Vice President and General Manager of Frontier Secure, cites its expertise in security as a prime benefit of the new service. “Today, digital space is a world unto itself. Without the right tools and advice, navigating the web safely is almost impossible. Too many users are mere keystrokes or mouse clicks away from malware or spyware that can compromise their computer system and personal identity, including financial information. Frontier Secure is a product any consumer — not only Frontier customers — will appreciate for the peace of mind that comes with around-the-clock support.”
Frontier Secure Premium Technical Support includes (but is not limited to):
- Unlimited PC Tune-Ups
- Unlimited PC Security Checkups
- Unlimited Virus & Malware Removal
- Wireless Network Setup & Troubleshooting
- Peripheral Setup & Troubleshooting
- Email Setup &Troubleshooting
- Microsoft Software Applications
- File Backup/Storage Transfer
Premium Technical Support also offers features not available through any other technical support provider, such as iTunes and social networking basic setup and tutorials. Frontier Secure Premium Technical Support is available throughout the United States for just $14.99 a month and covers up to three computers. For more information call 888.620.3663.
Frontier Secure offers a full portfolio of products and services to protect every aspect of your digital life, including Internet security, unlimited backup and file sharing as well as identity protection.
About Frontier Communications
Frontier Communications Corporation (NASDAQ: FTR), is an S&P 500 company and is included in the FORTUNE 500 list of America’s largest corporations. Frontier offers broadband, voice, satellite video, wireless Internet data access, entertainment services like TumTiki.com, data security solutions through Frontier Secure, bundled offerings and specialized bundles for residential customers, small businesses and home offices and advanced business communications for medium and large businesses in 27 states. Frontier’s approximately 14,700 employees are based entirely in the United States. More information is available at www.frontier.com.
Brigid Smith, 203-614-5042
Assistant Vice President, Corporate Communications
Source: Frontier Communications
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