Customers Can Easily “Right Size” Their Cloud Usage, Save Resources Through Self-Service Management Portal
ATLANTA, April 9, 2013 (GLOBE NEWSWIRE) — Cbeyond Inc.(CBEY), the technology ally to small and mid-sized businesses, today announced it is making it easier for existing customers to view, customize, manage and control their cloud computing services through a single portal — Cbeyond Online(TM), resulting in significant resource and time savings. The new on-demand, self-service functionality also allows Cbeyond’s customers to use the cloud to meet their dynamic business needs and serve their own customers more efficiently.
The Cbeyond Online portal now supports Cbeyond’s cloud service platform, including TotalCloud(TM) Data Center launched in October, 2012, and TotalCloud(TM) Phone System, launched in December 2012.
Using this portal, all Cbeyond customers now have the ability to view computing, storage, and network utilization and performance reports, add real-time compute, storage and network capacity, as well as make changes to their cloud resources such as provision or resize their virtual machines. Customers can also manage their phone system features such as setting time-based conditional call routing, viewing call detail records, and even assigning phone numbers to handsets. With much improved visibility into usage, customers can develop more informed, accurate decisions regarding capacity and shift utilization according to their needs.
“Business owners want to view their asset utilization quickly, and make easy but necessary account changes that impact their services and bills,” said Chris Ortbals, Cbeyond’s senior vice president, Product Management. “Cbeyond continues to design and upgrade our platform with SMBs in mind — delivering solutions to help them transition to the cloud and, at the same time, optimize their cloud usage once they have migrated to the cloud.”
Account administrators may now also manage their Cbeyond accounts by accessing Cbeyond Online via Cbeyond mobile apps, available for download onto popular Android and Apple iOS(iPhone, iPad and iPod Touch) devices via Google play and iTunes respectively. To view a social media version of this release, click here.
Cbeyond, Inc. (CBEY), a cloud and communications services provider, is the technology ally for small and mid-sized business. Our private, proactively-managed IP network connects customers to voice, data and enterprise applications hosted in our award-winning cloud data centers. Since 1999, Cbeyond has served the unmet needs of businesses through technology and service innovation. We were the first company to build an all-IP network specifically for small businesses and among the few to offer consultative sales and service professionals onsite. Today, our expanded portfolio helps customers reduce the burden of outlaying capital and manpower to manage infrastructure. Creating an exceptional customer experience is in our DNA. It’s why more than a third of our approximately 60,000 customers come from referrals. For more information on Cbeyond, visitwww.cbeyond.com and follow Cbeyond on Twitter: www.twitter.com/Cbeyondinc.
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