- ATLANTIC-ACM Selects XO as Leader in Metro Data Services for Excellence in Serving Emerging Customers
HERNDON, VA – February 21, 2013 – XO Communications today announced that the company has been honored with a Metro Connect Customer Choice Award for outstanding carrier performance. The award reflects the results of the ATLANTIC-ACM’s 2012 Metro Wholesale Report Card, the industry’s principal customer satisfaction benchmarking study based on individual carrier evaluations by their wholesale customers. To be nominated for an award, a carrier must have a top rating among the three best-performing carriers in three key verticals – wireline, wireless and emerging customers.
ATLANTIC-ACM presented awards in three categories – Best in Class for Operational Excellence, Best in Class for Metro Data Services and Overall Metro Excellence. The operational excellence award averages carrier ratings across operations by vertical. The metro data services award averages product quality and price competitiveness ratings across the following data products – Cable Modem/DSL, Collocation, Ethernet DIA, Legacy DIA, IP VPN, DS3 and Below Local Private Line, OCx and Above Local Private Line, Dedicated Ethernet Private Line and Switched Ethernet. XO was honored with an award for Metro Data Services, Excellence Serving Emerging Customers.
“We’re very pleased that XO is being recognized with wholesale carrier excellence awards,” said David Allen, vice president of XO Carrier Services. “Built on next-generation standards, our network offers a unique combination of extensive nationwide and metro network assets, capable of serving bandwidth intensive requirements for our carrier customers, today and into the future.”
XO Carrier Services provides high-performance data, IP, and network transport services at speeds up to 100 Gbps for domestic and international telecommunications carriers, cable companies, content providers, and mobile wireless companies. With a 20,000 route mile inter-city network and more than one million metro fiber miles, XO Communications provides wholesale customers superior network reach and performance.
About XO Communications
XO Communications is a leading nationwide provider of advanced IP communications, managed network and hosted IT services for business, large enterprise and wholesale customers. These customers include more than half of the Fortune 500, in addition to leading cable, mobile wireless and domestic and international telecommunications companies. XO offers a superior customer experience through its innovative solutions, its employees’ focus on customers and the proven performance of its advanced network. To learn more about XO Communications, visit www.xo.com or blog.xo.com. XO Communications is also on Twitter, YouTube, Facebook and LinkedIn.
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Media Contact:
Heather Roberts
T: 678-816-4145
E: heather.roberts@xo.com
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