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Press Release -- February 28th, 2013
Source: Alcatel-Lucent
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Telenor appoints Alcatel-Lucent to provide business transformation and managed services for its operations in India

End-to-end operational support and business transformation services to be provided in the states of Gujarat, Maharashtra and Andhra Pradesh

Mobile World Congress 2013, Barcelona, Spain, February 28, 2013– Alcatel-Lucent (Euronext Paris and NYSE: ALU) and Telenor India today announced that Alcatel-Lucent will provide managed and transformation services to Telewings Communications Private Limited, a fully owned Telenor Group company.

The agreement will cover the three ‘circles’ of Gujarat, Maharashtra and Andhra Pradesh, covering a population of more than 257 million people in three of the fastest-growing provinces for Telewings for new subscribers.

Key Facts:

  • Telewings will benefit from Alcatel-Lucent’s proven experience and delivery model, ensuring customers have the highest quality network experience possible.
  • Alcatel-Lucent will leverage its global managed services expertise and tools to deliver network transformation services focusing on improved customer experience management and operational efficiency.
  • Bell Labs, the research organization within Alcatel-Lucent, will provide expertise on network and business modeling to achieve Telewing’s transformational objectives.
  • Alcatel-Lucent will deploy established standards-based network performance tools and expertise to improve and transform existing networks.
  • As a leader in transformation and managed services, Alcatel-Lucent has a proven track record of supporting customers through highly skilled and experienced local presence, along with the benefit of a company with global scale.

Quotes:

Hilde Tonne, EVP Group Industrials Development Telenor Group: ''Telenor Group appreciates this partnership done with Alcatel-Lucent in India. This establishes a platform for further innovative operating models in India and for taking those learnings and practices in other markets across the Group.''

Yogesh Malik, COO, Telewings: ''We, in Uninor, have been continuously challenging traditional operating models since launch of our services, especially the boundaries between our partners. We believe that thinking beyond traditional Managed Services, working together in a transformational partnership set-up will bring continuous innovation and deliver better services to our end-consumers. Alcatel-Lucent has demonstrated that they can work in such a business set-up and hence we have chosen them as our long-term partner.''

Rajeev Singh-Molares, President, Alcatel-Lucent Asia Pacific, said: "India is a very competitive market when it comes to Average Rate per User (ARPU). Service providers such as Telenor in India are focused on enhancing network operations efficiency and in turn end consumer user experience. Telenor understands this and is therefore bringing in Alcatel-Lucent's world class expertise to help them address it."

Munish Seth, President and Managing Director, Alcatel-Lucent India, said:“This agreement reaches beyond traditional managed services and helps put Telewings on a transformational path that will enable its customers to experience top-of-the-line services. This strategic win expands our relationship with Telenor and provides a clear indication of the confidence they have in our ability to be among the leaders in network transformation.”

About Alcatel-Lucent (Euronext Paris and NYSE: ALU)

The long-trusted partner of service providers, enterprises and governments around the world, Alcatel-Lucent is a leading innovator in the field of networking and communications technology, products and services. The company is home to Bell Labs, one of the world's foremost research centers, responsible for breakthroughs that have shaped the networking and communications industry

Alcatel-Lucent innovations are regularly recognized by international institutions for their positive impact on society. In 2012 and for the second year running, Alcatel-Lucent was named one of the Thomson Reuters Top 100 Global Innovators, recognition for the company's continued addition to its world-class patent portfolio, one of the largest in the telecom industry. Alcatel-Lucent has also been recognized for its sustainability performance. In 2012 the company was ranked Technology Supersector Leader by the Dow Jones Sustainability Index. Through its innovations, Alcatel-Lucent is making communications more sustainable, more affordable and more accessible as we pursue our mission of Realizing the Potential of a Connected World

With operations throughout the world, Alcatel-Lucent is a local partner with global reach. The Company achieved revenues of Euro 14.4 billion in 2012 and is incorporated in France and headquartered in Paris

For more information, visit Alcatel-Lucent on: http://www.alcatel-lucent.com, read the latest posts on the Alcatel-Lucent blog: http://www.alcatel-lucent.com/blog and follow the Company on Twitter: external linkhttp://twitter.com/Alcatel_Lucent.

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