Atlanta, Ga. – Feb. 25, 2013 – Birch Communications, a leading IP-based communications and cloud services provider to small- and medium-sized businesses and consumers, announced today that it will waive service charges for any of its customers that were devastated by damage from recent Mississippi storms and tornadoes at their business or residential locations.
“We know from our east coast customers how difficult it is when your business has been devastated by Mother Nature,” said Vincent M. Oddo, Birch president and CEO. “Birch wants to let our customers know that when they go back to their workplaces or homes, we will be there to assist them. They can contact us for bill relief and to coordinate alternate arrangements for their telephone service (including rerouting phone numbers for a temporary period of time), broadband service, or any other services during this rebuilding time. Our customer care personnel are truly at their best in these critical situations when our customers depend on us the most.”
“We want our customers to know that we are truly ‘At Your Service,’” said Chris Aversano, Birch chief operating officer. “When they are ready to get back to their businesses or return to their homes, they can call our customer care number at 888-772-4724 and our staff will be ready to assist. We will find a solution that works best for each customer. We appreciate being a trusted service provider and adviser to the many business and residential customers that we serve. Our clients depend on us to support their communications needs 24/7, and we are ready.”
About Birch Communications
Headquartered in Atlanta, Ga., Birch Communications provides IP-based communications and cloud services to small and medium-sized businesses in select metropolitan areas across 38 states within the United States. Birch services include: local and long distance voice, broadband Internet access, T1, PRI, bonded T1, PRI & DSL, SIP trunking, hosted PBX, wireless voice and data, hosted e-mail & applications, voicemail, and many other communications and cloud services. Birch voice and broadband services are, in most cases, delivered using Voice over Internet Protocol (VoIP) technology on the Company’s secure IP-Network rather than over the public Internet.
According to Inc. 500|5000 magazine in its 2012, 2011, 2010, 2009 and 2004 rankings, Birch was one of the fastest-growing private companies in the United States. In 2010, Birch was also named the 7th fastest growing private business in Atlanta, and in 2011 as one of the Top 100 Private Companies in Atlanta, by the Atlanta Business Chronicle. Please visit www.birch.com for more information.
Birch Communications Media Contact:
Laura Wagner, Manager, Marketing