Background: The Federal Communications Commission released a report today that outlines 9-1-1 service interruptions during the derecho storm of June 2012.
The following statement may be attributed to Kathleen Q. Abernathy, Frontier Executive Vice President, External Affairs:
WASHINGTON–(BUSINESS WIRE)– “At Frontier we have invested hundreds of millions of dollars in our infrastructure to deliver robust, reliable services. Last summer’s unprecedented derecho storm challenged our ability to restore service to areas severely impacted by the storm. Our employees responded to this challenge by working tirelessly to restore both 9-1-1 service and telephone service to affected customers in West Virginia and Ohio. Following the event, Frontier engaged with the FCC to discuss lessons learned and provide details regarding our emergency preparation and network resiliency processes and procedures. Based on those conversations and our own internal assessments, we further invested in our network to improve our disaster preparedness.
That effort almost immediately delivered benefits to our customers, as shown by our success in restoring service in the aftermath of October’s catastrophic Superstorm Sandy. Frontier will carefully study the FCC’s Derecho Report as we continue to improve our processes and preparedness to ensure reliability for all of our customers.”
About Frontier Communications
Frontier Communications Corporation (NYSE:FTR, news, filings) is an S&P 500 company and is included in the FORTUNE 500 list of America’s largest corporations. Frontier offers broadband, voice, satellite video, wireless Internet data access, entertainment services like TumTiki.com, data security solutions, bundled offerings and specialized bundles for residential customers, small businesses and home offices and advanced business communications for medium and large businesses in 27 states. Frontier’s approximately 15,250 employees are based entirely in the United States. More information is available at www.frontier.com.
Frontier Communications Corporation
Steve Crosby
Office: 916-686-3333
Mobile: 916-206-8198
steven.crosby@ftr.com
Source: Frontier Communications Corporation
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