LITTLE ROCK, Ark. — Allworx, a Windstream company, today introduced Reach – its new mobile phone client – and System Software 7.5. The new products will be highlighted in Windstream’s booth #506 at IT Expo 2013, being held Jan. 30 to Feb. 1 at the Miami Beach Convention Center in Miami, Fla.
Allworx Reach is a virtualized Allworx handset that is hosted on an Allworx server and designed to run on mobile devices that use Apple’s iOS or Android operating systems. It provides a robust level of feature functionality and integration as part of the Allworx family of IP-based PBXs. Reach is an Allworx-created solution designed exclusively to work on Allworx systems. It integrates seamlessly with new or existing Allworx products and requires no additional Allworx hardware.
“The Allworx Reach and System Software 7.5 will fundamentally change the way our customers use their Allworx systems,” said Chris Hasenauer, vice president and general manager of Allworx, an award-winning developer of Internet Protocol based (IP) phones and phone systems for businesses. “Our customers are looking for innovative solutions for unifying their communications activities across multiple platforms, and they want those solutions delivered in a cost effective manner. The products we are announcing today meet those goals and will offer our customers a clear competitive advantage.”
With Reach, you can simultaneously make and receive multiple calls. Almost every Allworx function is at your fingertips, including seamless conferencing, transferring, parking, or holding calls. You can listen to your voicemails in any order you choose and Reach allows you to place calls from the Allworx system contacts list or your local contacts. There is a comprehensive history list that tracks every inbound, outbound or missed call. And best of all, you'll see the status of other Allworx handsets or other Reach users before calling.
Allworx will also feature another new offering at the Windstream booth—Allworx System Software 7.5. This newest Allworx software release continues to build on the rich history of product enhancements that has become a key foundation behind the popularity of the Allworx family of IP PBXs. By adding a new level of customer-focused functionality, such as multiple call handling, voicemail messaging, presence and user device status, plus tight integration with contacts and call history, Allworx demonstrates again that it provides advanced features based on Allworx customer demands.
One function of the Allworx System Software 7.5 is Shared Call Appearances, which allows co-workers in a PBX environment to now avoid transferring calls when a simple hold will suffice. In addition, there is a greatly improved park capability that provides callers with a wealth of information about calls they or other callers have parked.
For administrators, there are new User Permission Levels that allow access to day-to-day administrative functions along with enhanced security level passwords and strong user password protections.
“We are continuously making updates to our phone systems to enhance the user’s experience,” said Hasenauer. “Our Allworx System Software 7.5 release delivers on our commitment to effortless communications and gives our customers many new features to simplify their business operations.”
Headquartered in Rochester, New York, Allworx is an award-winning provider of communications solutions for all but the largest size business. Allworx delivers VoIP (Voice over IP) unified communications systems to a wide range of industries including not-for-profit and government locations through a network of authorized dealers. Allworx is a wholly-owned subsidiary of Windstream Corporation. For more information, please visit www.allworx.com.
Windstream Corp. (NYSE:WIN, news, filings) is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas. Windstream has more than $6 billion in annual revenues and is listed on the S&P 500 index. For more information, visit www.windstream.com.