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Press Release -- October 16th, 2012
Source: Cisco Systems

D+M Group Chooses Cisco’s Cloud-Based Hosted Collaboration Solution to Quickly and Simply Advance Global Communication

Cisco’s Scalable Solution also Ideal for Acquisition Integration and Talent Recruitment

SAN JOSE, Calif., October 16, 2012 – Cisco today announced that D+M Group, a company dedicated to enhancing life through sound and video solutions, has chosen to adopt Cisco’s cloud-based Hosted Collaboration Solution (HCS) to significantly enhance communication between the organization’s more than 2,000 employees in North America, Europe and Asia. This solution, offered to customers through service providers and partners, gives companies like D+M Group the ability to easily roll out collaboration applications and services through the cloud. Some HCS capabilities include IP telephony, telepresence, contact center and web conferencing. Cisco partner West IP Communications is providing HCS services to D+M Group.

Specifically, through Cisco’s hosted cloud collaboration offering, D+M Group is increasing the depth and frequency of communication between employees, including those brought in through future acquisitions. The company is also looking to optimize IT resources, reduce operational costs, seek out the best talent regardless of location, and globalize its IT, human resources and finance functions.

Cisco’s partners offering HCS include service providers, systems integrators, wholesalers and resellers. Partners can also offer also a version of HCS called HCS-LE (Large Enterprise) that supports private cloud deployments. This deployment option is often suitable for large companies seeking an “IT-as-a-Service” model, but would prefer not to utilize a public cloud option.

Announcement Highlights

  • “As-a-Service” offerings utilized by D+M Group include:
    • IP Telephony
    • Telepresence
    • Web Conferencing (via WebEx)
    • Unified Messaging
    • Contact Center
  • HCS offerings are built on an architecture that is fully tested and validated by Cisco. HCS capabilities provide the security, performance, and reliability previously possible only with traditional on-premises deployments.
  • The flexible deployment models enable partners to scale the offering to companies with a variety of needs around the world.

Supporting Quotes

John Jackson, vice president, Global Infrastructure and Vendor Management, D+M Group:

“We’ve always wanted technology that would help us reduce silos across the company by increasing collaboration. At D+M, we deliver premium audio solutions around the world. In order to be successful, exceptional collaboration between our more than 2,000 globally dispersed employees is key. We looked for a hosted solution that’s scalable, secure, reliable and expansive. Working with Cisco partner, West IP Communications, we have implemented Cisco’s HCS and are already seeing the cloud-based technology drive cultural change at our company.”

Eric Schoch, senior director and general manager, Cisco Hosted Collaboration Business Unit:

We know that a company focused on providing top quality video and audio solutions to their customers expects the same from the collaboration offerings they deploy inside their organizations. We are delighted D+M Group has chosen Cisco cloud collaboration, delivered through West IP Communications, to facilitate outstanding collaboration among their employees around the world.”

Additional Resources:

About Cisco Collaboration

From award-winning IP communications to mobility, customer care, Web conferencing, messaging, enterprise social software, and interoperable telepresence experiences, Cisco brings together network-based, integrated collaboration solutions based on open standards. These solutions offered across on-premise, cloud-based or virtualized platforms, as well as services from Cisco and our partners, are designed to help promote business growth, innovation and productivity. They are also designed to help accelerate team performance, protect investments, and simplify the process of finding the right people and information.

About Cisco

Cisco (NASDAQ:CSCO, news, filings) is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Information about Cisco can be found at For ongoing news, please go to


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