Company opens phone bank and offers free call forwarding to impacted customers
Jun 28, 2012
COLORADO SPRINGS, Colo., June 28, 2012 /PRNewswire/ -- Because Colorado Springs is impacted by the Waldo Canyon wildfire, CenturyLink, Inc. (NYSE:CTL, news, filings) is working with local authorities to keep communications services working for area residents. The company has set up phone banks at Cheyenne Mountain High School and Southeastern YMCA in Colorado Springs, Palmer High School in Monument and Summit Elementary School in Divide. These phone banks are open to the public 24 hours a day and feature free local, long distance and directory assistance.
In addition, CenturyLink is offering free emergency call forwarding service for customers impacted by the wildfire. This service enables customers to have phone calls to their homes and small businesses automatically forwarded to an alternative number of their choice. Customers can set up this service for up to 30 consecutive days at no charge by contacting 800-573-1311 for residential accounts, 800-954-1211 for small business accounts and 800-690-1611 for Spanish-speaking customers.
"CenturyLink is working hard to protect critical communications services for those who are bravely fighting these fires, as well as helping our customers stay connected in these difficult times," said Penny Larson, CenturyLink's interim vice president and general manager for Southern Colorado. "Whether it is updating friends, family or customers, we are doing all we can to help our community with these services in this time of need."
CenturyLink is the third largest telecommunications company in the United States. The company provides broadband, voice, wireless and managed services to consumers and businesses across the country. It also offers advanced entertainment services under the CenturyLink™ Prism™ TV and DIRECTV brands. In addition, the company provides data, voice and managed services to enterprise, government and wholesale customers in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers. CenturyLink is recognized as a leader in the network services market by key technology industry analyst firms, and is a global leader in cloud infrastructure and hosted IT solutions for enterprises through Savvis, a CenturyLink company. CenturyLink's customers range from Fortune 500 companies in some of the country's largest cities to families living in rural America. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America's largest corporations. For more information, visit www.centurylink.com.
SOURCE CenturyLink, Inc.
For further information: Mark Bittle, +1-719-313-1070, Mark.Bittle@CenturyLink.com