Replacement of legacy TDM call routing positions Alabama to support voice as well as text, images, video and other IP-based requests for emergency services
Research Triangle Park, N.C. – June 4, 2012 – inetwork, a leader in IP-based 9-1-1 and Next Generation 9-1-1 (NG9-1-1) solutions, today announced the Alabama Wireless 9-1-1 Board signed an agreement with the company to deliver one of the nation’s first statewide NG9-1-1 call routing solutions. Alabama selected inetwork over eight competing proposals.
The inetwork solution follows National Emergency Number Association (NENA) recommendations and standards, paving the way for Alabama to support receipt of text messages, videos, photos, and other IP-based requests for emergency assistance. inetwork’s goal is to provide states and 9-1-1 authorities across the nation with more cost effective and efficient NG9-1-1 solutions as alternatives to cumbersome legacy 9-1-1 architectures, systems and procedures.
“America's first 9-1-1 call was placed in Alabama in over 40-years ago,” said Steve Leonard, executive vice president and general manager of inetwork. “We are proud of the role inetwork is playing in helping Alabama builds upon this legacy while also demonstrating inetwork’s commitment to meeting public safety’s next generation 9-1-1 needs.”
“inetwork is our ideal choice to roll out next generation 9-1-1 call routing to our citizens, based on their proven 9-1-1 technologies and ability to develop a cost effective alternative,” said Roger Wilson, chairman of the Alabama Wireless 9-1-1 Board. “Our work with inetwork will help us to better serve citizens while also reducing costs associated with providing emergency services.”
“The current E9-1-1 system struggled to adapt to support wireless and VoIP communications services and remains unable to effectively support other commonly used services such as texting. The NG9-1-1 system being deployed in Alabama will allow the state to support these and other advanced communications services that may help protect lives and property,” offered Ray Paddock, vice president of emergency product and business development for inetwork.
About inetwork NG9-1-1 Solutions
inetwork provides a complete managed NG9-1-1 call routing and emergency services IP network (ESinet) solutions leveraging its proven experience in providing E9-1-1 services to the nation’s leading VoIP providers. inetwork is an active participant in the development of NG9-1-1 standards and National Emergency Number (NENA) NG9-1-1 industry collaboration events to test product interoperability. The company also continues to work with the FCC on Text-to-9-1-1 initiatives. The company’s nationwide Text-to-9-1-1 Clearinghouse concept is designed to give states and 9-1-1 authorities flexibility in deploying the solution of their choosing while meeting text to 9-1-1 needs of their citizens.
About The Alabama Wireless 9-1-1 Board
The Alabama Wireless 9-1-1 Board is charged by Alabama law to handle collecting and distributing 9-1-1 fees for the State’s Emergency Services Districts and wireless carriers participating in cost recovery. In addition The Board was instrumental in launching the Alabama Next Generation 9-1-1 (ANGEN) committee to pursue a Statewide IP 9-1-1 solution, funded through a grant from the Alabama Department of Homeland Security and matching funding from participating districts. The Board will handle the ANGEN project in partnership with the Alabama Super Computer Authority for last mile connectivity to each District.
Scott Fincher, Marketing Manager
inetwork, a division of Bandwidth