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Press Release -- May 2nd, 2012
Source: TW Telecom
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tw telecom Announces National Rollout of Intelligent Network Enhanced Management

 tw telecom's Enhanced Management allows customers to pinpoint performance on ANY network segment in real time

- National rollout includes Business Ethernet, Managed IP VPN and Converged services

May 02, 2012
12:30pm

For further information: Bob Meldrum of tw telecom, +1-303-566-1354, or Mobile, +1-303-324-9588, bob.meldrum@twtelecom.comLITTLETON, Colo., May 2, 2012 /PRNewswire/ --  tw telecom, (NASDAQ:TWTC, news, filings) a leading provider of managed services, including Business Ethernet, converged and IP VPN solutions for enterprises throughout the U.S. and globally, today announced it is conducting a national rollout of Enhanced Management, the first phase of its Intelligent Network service portfolio.  The national rollout will be completed during the summer of 2012.

"Our Intelligent Network is designed to provide customers with network capabilities, including bandwidth when they need it, where they need it and how they need it, and most importantly, in real time," said John Blount, Chief Operating Officer at tw telecom.  "The
tw telecom Intelligent Network allows customers to automatically see critical performance data, add bandwidth, prioritize traffic, as well as enable customers to dynamically access best of breed cloud solutions."

tw telecom's Enhanced Management is a unique and innovative service that gives customers real time performance management information, end-to-end and segment-by-segment, from the network.  Customers are able to collect site-specific network performance information including bandwidth utilization, class of service utilization, packet loss, latency and jitter.  With tw telecom's Enhanced Management, network performance data is available through tw telecom's MyPortal, a web-based information management tool, so the customer does not need to purchase additional hardware or software to work with the network information.

tw telecom has taken a unique approach in developing and delivering its Intelligent Network portfolio.  Because the Intelligent Network capabilities leverage the company's comprehensive data services platform and its integrated systems architecture, the Intelligent Network services suite is scalable to meet the needs of all managed services customers.  The company had been in a limited release of Enhanced Management for its managed IP VPN and Converged customers.  This national rollout includes Enhanced Management for Business Ethernet.

Upcoming phases of tw telecom's Intelligent Network include Dynamic Capacity and Application Aware Networking.  With tw telecom's Dynamic Capacity service, enterprise customers will be able to scale their Ethernet bandwidth immediately across the network – without service interruption - through the same simple to use MyPortal interface they use for Enhanced Management.

About tw telecom

tw telecom holdings inc., a unit of tw telecom inc., headquartered in Littleton, Colo., provides managed network services, specializing in business Ethernet and transport data networking, Internet access, voice, VoIP, VPN and security, to enterprise organizations and communications services companies throughout the U.S., and globally.  As a leading provider of integrated and converged network solutions, tw telecom delivers customers overall economic value, quality, service, and improved business productivity.  Please visit www.twtelecom.com for more information.

SOURCE tw telecom

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