Property Management Services Company Leverages 50 Mbps Fiber, Cloud PBX and Virtualized Servers from Cbeyond to Drive Efficiency
ATLANTA--(BUSINESS WIRE)-- Cbeyond, Inc. (NASDAQ: CBEY), a leading provider of network and cloud services to small and medium sized businesses, today announced that Community Management Associates (CMA) recently enlisted the Company to provide a package of cloud PBX, enterprise-grade network and virtual server solutions to improve CMA's communication and data management efficiency.
Atlanta-based CMA provides property, fiduciary and day-to-day operations management services to neighborhood associations. With remote property managers spread across its 520 properties in Atlanta, Nashville, Tennessee, and Athens, Georgia. CMA's small, three-person IT staff faced challenges providing steady customer communications. Additionally, while CMA's server room was at capacity, the company needed several extra applications to support its expansion.
"We had leveraged Cbeyond's BeyondVoice solution to handle our IP phone and data services, but soon recognized that we required additional bandwidth to maintain efficiency and improve our customer service," said Todd Ward, vice president of IT and strategic initiatives at CMA. "While we were familiar with Cbeyond's customer service and support, we were impressed by its team's willingness to create a customized package to suit our needs. We felt comfortable that the stability of Cbeyond's enterprise-class, cloud-ready and highly secure network would help us succeed immediately."
After implementing Cbeyond's Cloud PBX solution to improve phone communications between its property managers and customers, CMA and Cbeyond worked together to craft a unique configuration that would enable CMA to host its data utilizing dedicated physical Cbeyond Cloud Servers and Microsoft SQL Server along with a 50 Mbps fiber connection to ensure a seamless transition and end-to-end network reliability. As a result, all of CMA's data is stored securely across Cbeyond's private network.
"Since switching to Cbeyond's Cloud Servers and Cloud PBX, the interaction between our property managers and their networks is more efficient than ever before," added Ward. "An effective IT partnership begins and ends with trust, and we have no doubt that the unmatched quality of Cbeyond's services and technology will provide the smooth communications needed to serve our customers and foster growth."
"Cbeyond strives to deliver solutions at every stage of a customer's lifecycle, and our progressive relationship with CMA is one example of how we work to grow with our customers," said Brent Cobb, chief customer officer for Cbeyond. "By connecting its customers to the cloud via our secure, private network, Cbeyond has been able to help CMA streamline its operations, accelerate communications and securely improve its data storage and management capabilities."
About Community Management Associates
Community Management Associates (CMA) is a full-service association management firm operating in more than 500 properties across the southeastern U.S. The firm provides property and management services to neighborhood associations, overseeing day-to-day operations including bid requests, contract negotiations and property maintenance. CMA employs property managers to oversee the respective communities in which they live, believing that managers who can identify closely with their communities' concerns are more likely to have a greater stake in their successes. For more information, visit http://www.cmacommunities.com/.
Cbeyond, Inc. (NASDAQ:CBEY, news, filings) is a leading provider of IT and communications services to more than 62,000 small and medium sized businesses in the U.S. Combining industry-leading virtual and dedicated servers hosted in a fully compliant data center, cloud PBX, secure MPLS enterprise-class networks, robust security services, migration planning and best-in-class real-time management, Cbeyond provides a technology portfolio not generally available to the SMBs they serve. Winning the 2010 Windows Server Hyper-V Cloud Provider of the Year and Hosting Partner of the Year in 2009 and 2010, Cbeyond is an industry leader in delivering virtual and dedicated servers on Windows Server Hyper-V technology. For more information on Cbeyond, visit www.cbeyond.net and follow Cbeyond on Twitter: www.twitter.com/Cbeyondinc.
Shana Keith, 678-522-3559
Source: Cbeyond, Inc.
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