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Press Release -- April 25th, 2012
Source: Acme Packet

Acme Packet extends session border control market share leadership

Gains share in both service provider and enterprise markets

BEDFORD, MA, APRIL 25, 2012Acme Packet® (NASDAQ:APKT), the leader in session delivery networks, announced today that Infonetics Research Inc., a leading research firm, reports Acme Packet has increased market share in both enterprise and service provider session border controller (SBC) markets in calendar year 2011, according to two separate reports.

The first report, “Service Provider VoIP and IMS Equipment and Subscribers Quarterly Worldwide and Regional Market Share, Size, and Forecasts: 4Q11,” analyzed the service provider market and found that Acme Packet:

  • Captured 56.9 percent of the service provider revenue share in CY 2011, up from 56.6 percent in 2010, making it the leading vendor in this segment.
  • Led the market in service provider session share in CY 2011, growing from 45.1 percent in 2010 to 52.5 percent in 2011.

The second report, “Enterprise Session Border Controllers Biannual Worldwide and Regional Market Size and Forecasts,” cited Acme Packet’s dominance in the enterprise market. Specifically, Acme Packet:

  • Captured 34.0 percent of the enterprise revenue share in CY 2011, up from 31.6 percent in 2010, making it the top vendor in this segment.
  • Was the only leading enterprise SBC vendor to gain share in 2011.

“Acme Packet’s broad product portfolio, deep expertise in the SBC marketplace, and clear understanding of both service provider and enterprise customers helped it to continue to grow its business in 2011,” said Diane Myers, Directing Analyst, VoIP and IMS for Infonetics Research. “In an increasingly competitive market with an expanding list of players, Acme Packet gained share and retained its lead position in both the service provider and enterprise markets.”

Acme Packet has maintained its leadership status in the SBC market due to strong demand from its enterprise and service provider customers. Specifically:

  • Acme Packet acquired 131 new service provider customers in 2011.
  • Acme Packet has shipped more than 49 million active service provider SBC session licenses across more than 13,000 units.
  • Acme Packet acquired 213 new enterprise customers in 2011.
  • Acme Packet has shipped three million active enterprise SBC session licenses across 2,700 units.
  • Acme Packet has more than 1,050 service provider customers, including 88 of the top 100 service providers worldwide and 19 of the top 25 Multiple System Operators (MSOs) worldwide.
  • Acme Packet has nearly 550 enterprise customers, including 41 of the Fortune 100.

“As these numbers bear out in 2011, Acme Packet was able to demonstrate the strength of our offering across multiple customer segments and expand our role as a leader in next-generation communications infrastructure,” said Dino Di Palma, Acme Packet’s chief operating officer. “Looking ahead, Acme Packet is in an ideal position to help our service provider and enterprise customers address some of their most pressing challenges around IP-based communications.”

About Acme Packet

Acme Packet (NASDAQ: APKT), the leader in session delivery network solutions, enables the trusted, first-class delivery of next-generation voice, data and unified communications services and applications across IP networks. Our Net-Net product family fulfills demanding security, service assurance and regulatory requirements in service provider, enterprise and contact center networks. Based in Bedford, Massachusetts, Acme Packet designs and manufactures its products in the USA, selling them through over 220 reseller partners worldwide. More than 1,600 customers in 107 countries have deployed over 16,000 Acme Packet systems, including 88 of the top 100 service providers and 41 of the Fortune 100. For more information visit

Acme Packet, Inc. Safe Harbor Statement
Statements contained herein that are not historical fact may be forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such forward-looking statements may relate to, among other things, expected financial and operating results, expected growth rates, future stock-based compensation and amortization expenses, future business prospects and market conditions. Such forward-looking statements do not constitute guarantees of future performance and are subject to a variety of risks and uncertainties that could cause actual results to differ materially from those anticipated. These include, but are not limited to: the amount of stock-based compensation awarded; the applicable Company stock price used to determine stock-based compensation; the exercise pattern of employee stock options; difficulties expanding the Company’s customer base; difficulties leveraging market opportunities; difficulties providing solutions that meet the needs of customers; poor product sales; long sales cycles; difficulties developing new products; difficulties in relationships with vendors and partners; higher risks in international operations; difficulties managing rapid growth; difficulties managing the Company’s financial performance; the ability to hire and retain employees and appropriately staff operations; the Company’s cash needs; the impact of new accounting pronouncements and increased competition. Additional factors that could cause actual results to differ materially from those projected or suggested in any forward-looking statements are contained in the Company’s recent filings with the Securities and Exchange Commission, including those factors discussed under the caption “Risk Factors” in such filings.

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