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Press Release -- February 16th, 2012
Source: Earthlink
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EarthLink Announces Fourth Quarter and Full Year 2011 Results

ATLANTA, Feb. 16, 2012 /PRNewswire/ — EarthLink, Inc. (NASDAQ: ELNK – News) today announced financial results for its fourth quarter and full year ended December 31, 2011.

Highlights for the fourth quarter include:

  • Net income of $4.2 million or $0.04 per share
  • Adjusted EBITDA (a non-GAAP measure) of $81.6 million
  • Operating cash flow (a non-GAAP measure) of $50.6 million
  • Ending cash and marketable securities balance of $241.4 million

“We have made significant progress in EarthLink’s continuing transformation to an enterprise IT services company,” said EarthLink Chairman and Chief Executive Officer Rolla P. Huff.   “During the fourth quarter, we again delivered solid Adjusted EBITDA and operating cash flow, while continuing to execute on our integration plans.  In December, we launched our EarthLink Complete nationwide data, cloud based security, and hosted voice offering.  In 2012, we intend to further expand our IT cloud services.  We believe we are on a trajectory to show quarterly sequential growth in our business segment revenues as we exit this year.”

Financial and Operating Results

EarthLink reported revenue of $350.2 million in the fourth quarter and $1.31 billion for the full year 2011, more than doubling from both the fourth quarter of 2010 and the full year 2010 due to the acquisitions of ITC^Deltacom, One Communications and five IT services companies since December 2010.  Business services segment revenue comprised 75% of EarthLink’s revenue in the fourth quarter of 2011, up from 36% in the year-ago quarter reflecting the company’s acquisitions which are included in the business services segment. EarthLink’s consumer segment continues to perform well, with broadband services comprising 66% of consumer access revenue in the fourth quarter of 2011, as compared to 63% in the year ago quarter. Subscriber churn in the consumer segment was 2.6% for the fourth quarter of 2011, as compared to 2.7% in the third quarter of 2011 and 2.8% in the fourth quarter of 2010.

EarthLink’s selling, general and administrative expenses were $110.6 million or 32% of revenue for the fourth quarter of 2011 and $406.4 million or 31% of revenue for the full year 2011. This compares to expenses of $50.9 million, or 31% of revenue in the fourth quarter of 2010, and $178.4 million, or 29% of revenue for full year 2010.

Profitability and Other Financial Measures

Net income was $4.2 million, or $0.04 per share, in the fourth quarter of 2011 and $34.6 million, or $0.32 per share, for the full year 2011. These compared to net income of $5.3 million, or $0.05 per share, in the fourth quarter of 2010, and $81.5 million, or $0.74 per share, for the full year 2010.

EarthLink generated Adjusted EBITDA (a non-GAAP measure, see definition in “Non-GAAP Measures” below) of $81.6 million in the fourth quarter of 2011 and $330.7 million for the full year 2011. This compares to Adjusted EBITDA of $54.2 million for the fourth quarter 2010 and $219.1 million for the full year 2010.

Balance Sheet and Cash Flow

EarthLink generated operating cash flow (a non-GAAP measure, see definition in “Non-GAAP Measures” below) of $50.6 million during the fourth quarter of 2011 and $228.8 million for the full year 2011, compared to $38.9 million in the fourth quarter of 2010 and $195.1 million in the full year 2010.

As of December 31, 2011, the company reported cash and marketable securities of $241.4 million. Capital expenditures were $31.0 million for the fourth quarter of 2011 and $102.0 million for the full year 2011. During the fourth quarter of 2011, the company redeemed $260.0 million of convertible notes, including $255.8 million of principal and $4.2 million of accrued interest. Additionally, the company made $5.6 million of dividend payments to shareholders in the fourth quarter for a total of $22.9 million of dividend payments to shareholders during the full year 2011. EarthLink repurchased 1.3 million shares of common stock at an average price of $6.31 per share in the fourth quarter, and repurchased a total of 6.3 million shares of common stock at an average price of $7.40 per share for the full year 2011.

Business Outlook

The following statements are forward-looking, and actual results may differ materially.  See comments under “Cautionary Information Regarding Forward-Looking Statements” below.  EarthLink undertakes no obligation to update these statements.

Today EarthLink announced guidance for the full year 2012. Management expects Adjusted EBITDA of $285 million to $295 million; operating cash flow of $150 million to $180 million; capital expenditures of $115 million to $135 million; and net income of $3 million to $10 million for the full year 2012.

Non-GAAP Measures

Adjusted EBITDA is defined as net income before interest expense and other, net, income taxes, depreciation and amortization, stock-based compensation expense, impairment of goodwill and intangible assets, and restructuring and acquisition-related costs.  Operating cash flow is defined as net income before interest expense and other, net, income taxes, depreciation and amortization, stock-based compensation expense, impairment of goodwill and intangible assets, and restructuring and acquisition-related costs, less cash used for purchases of property and equipment.

Adjusted EBITDA and operating cash flow are non-GAAP financial performance measures.  They should not be considered in isolation or as an alternative to measures determined in accordance with U.S. generally accepted accounting principles.  Please refer to the Consolidated Financial Highlights for a reconciliation of these non-GAAP financial performance measures to the most comparable measures reported in accordance with U.S. generally accepted accounting principles and Footnote 3 of the Consolidated Financial Highlights for a discussion of the presentation, comparability and use of such financial performance measures.

Conference Call for Analysts and Investors

Conference Call Details

Thursday, February 16, 2012, at 8:30 a.m. ET  hosted by EarthLink’s Chairman and Chief Executive Officer Rolla P. Huff, President and Chief Operating Officer Joseph M. Wetzel, and Chief Financial Officer Bradley A. Ferguson.

U.S. and Canada Dial-in Number   800-706-0730

International Dial-in Number   706-634-5173

Participants reference the EarthLink call and dial in 10 minutes prior to scheduled start time.

Webcast

A live Webcast of the conference call will be available at: http://ir.earthlink.net

Presentation

An investor presentation to accompany the conference call and webcast will be available at:http://ir.earthlink.net

Replay

Replay available from 11:30 a.m. ET on February 16 through midnight on March 1, 2012. To access the replay, dial toll-free 855-859-2056 and enter confirmation code 47527459. The Webcast will be archived on the company’s website at: http://ir.earthlink.net/events.cfm

About EarthLink

EarthLink, Inc. (NASDAQ: ELNK – News) is a leading IT services, network and communications provider to more than 150,000 businesses and over one million consumers nationwide. EarthLink empowers customers with managed IT services including cloud computing, data centers, virtualization, security, applications and support services, in addition to nationwide data and voice IP services. The company operates an extensive network including 28,000 route fiber miles, 90 metro fiber rings and 4 secure data centers providing ubiquitous IP coverage across more than 90% of the country. Founded in 1994, the company’s award-winning reputation for both outstanding service and product innovation is supported by an experienced team of professionals focused on best-in-class customer care.  For more information, visit EarthLink’s website www.earthlink.net.

Cautionary Information Regarding Forward-Looking Statements

This press release includes “forward-looking” statements (rather than historical facts) that are subject to risks and uncertainties that could cause actual results to differ materially from those described. Although we believe that the expectations expressed in these forward-looking statements are reasonable, we cannot promise that our expectations will turn out to be correct. Our actual results could be materially different from and worse than our expectations. With respect to such forward-looking statements, we seek the protections afforded by the Private Securities Litigation Reform Act of 1995. These risks include (1) that we may not be able to execute our strategy to grow our business services revenue, which could adversely impact our results of operations and cash flows; (2) that we may be unsuccessful integrating acquisitions into our business, which could result in operating difficulties, losses and other adverse consequences; (3) that we may be unable to successfully identify, manage and assimilate future acquisitions, which could adversely affect our results of operations; (4) that if we are unable to adapt to changes in technology and customer demands, we may not remain competitive, and our revenues and operating results could suffer; (5) that our failure to achieve operating efficiencies will adversely affect our results of operations; (6) that unfavorable general economic conditions could harm our business; (7) that we face significant competition in the communications and managed IT services industry that could reduce our profitability; (8) that decisions by the Federal Communications Commission relieving incumbent carriers of certain regulatory requirements, and possible further deregulation in the future, may restrict our ability to provide services and may increase the costs we incur to provide these services; (9) that if we are unable to interconnect with AT&T, Verizon and other incumbent carriers on acceptable terms, our ability to offer competitively priced local telephone services will be adversely affected; (10) that our operating performance will suffer if we are not offered competitive rates for the access services we need to provide our long distance services; (11) that we may experience reductions in switched access and reciprocal compensation revenue; (12) that failure to obtain and maintain necessary permits and rights-of-way could interfere with our network infrastructure and operations; (13) that our rights to use the fiber that makes up our network may be affected by the financial health of, or disputes with, our fiber providers; (14) that we have substantial business relationships with several large telecommunications carriers, and some of our customer agreements may not continue due to financial difficulty, acquisitions, non-renewal, or other factors, which could adversely affect our revenue and results of operations; (15) that our commercial and alliance arrangements may not be renewed or may not generate expected benefits, which could adversely affect our results of operations; (16) that our consumer business is dependent on the availability of third-party network service providers; (17) that we face significant competition in the Internet industry that could reduce our profitability; (18) that the continued decline of our consumer access subscribers, combined with the change in mix of our consumer access base from narrowband to broadband, will adversely affect our results of operations; (19) that potential regulation of Internet service providers could adversely affect our operations; (20) that we may be unable to hire and retain sufficient qualified personnel, and the loss of any of our key executive officers could adversely affect us; (21) that privacy concerns relating to our business could damage our reputation and deter current and potential users from using our services; (22) that security breaches could damage our reputation and harm our operating results; (23) that interruption or failure of our network and information systems and other technologies could impair our ability to provide our services, which could damage our reputation and harm our operating results; (24) that our business depends on effective business support systems and processes; (25) that government regulations could adversely affect our business or force us to change our business practices; (26) that our business may suffer if third parties are unable to provide services or terminate their relationships with us; (27) that we may not be able to protect our intellectual property; (28) that we may be accused of infringing upon the intellectual property rights of third parties, which is costly to defend and could limit our ability to use certain technologies in the future; (29) that if we, or other industry participants, are unable to successfully defend against legal actions, we could face substantial liabilities or suffer harm to our financial and operational prospects; (30) that we may be required to recognize additional impairment charges on our goodwill and intangible assets, which would adversely affect our results of operations and financial position; (31) that we may have exposure to greater than anticipated tax liabilities and the use of our net operating losses and certain other tax attributes could be limited in the future; (32) that our indebtedness could adversely affect our financial health and limit our ability to react to changes in our industry; (33) that we may require additional capital to support business growth, and this capital may not be available to us on acceptable terms, or at all; (34) that we may reduce, or cease payment of, quarterly cash dividends; (35) that our stock price may be volatile; and (36) that provisions of our third restated certificate of incorporation, amended and restated bylaws and other elements of our capital structure could limit our share price and delay a change of management. These risks and uncertainties, as well as other risks and uncertainties that could cause our actual results to differ significantly from management’s expectations, are not intended to represent a complete list of all risks and uncertainties inherent in our business, and should be read in conjunction with the more detailed cautionary statements and risk factors included in our Annual Report on Form 10-K for the year ended December 31, 2010 and subsequent filings with the SEC.

EARTHLINK, INC.
Unaudited Condensed Consolidated Statements Of Operations (1)
(in thousands, except per share data)
Three Months Ended December 31, Twelve Months Ended December 31,
2010 2011 2010 2011
Revenues $ 166,789 $ 350,237 $ 622,212 $ 1,314,104
Operating costs and expenses:
Cost of revenues (exclusive of depreciation and
amortization shown separately below) 64,600 161,079 234,633 590,486
Selling, general and administrative (exclusive of depreciation
and amortization shown separately below) 50,900 110,572 178,417 406,358
Depreciation and amortization 9,738 46,747 23,390 160,083
Impairment of goodwill and intangible assets 1,711 1,711
Restructuring and acquisition-related costs (2) 19,101 7,551 22,368 32,068
Total operating costs and expenses 146,050 325,949 460,519 1,188,995
Income from operations 20,739 24,288 161,693 125,109
Interest expense and other, net (7,740) (16,443) (23,409) (70,640)
Income before income taxes 12,999 7,845 138,284 54,469
Income tax provision (7,691) (3,694) (56,804) (19,902)
Net income $     5,308 $     4,151 $   81,480 $      34,567
Net income per share
Basic $       0.05 $       0.04 $       0.75 $          0.32
Diluted $       0.05 $       0.04 $       0.74 $          0.32
Weighted average common shares outstanding
Basic 108,320 106,650 108,057 108,098
Diluted 111,317 107,202 109,468 108,949
Dividends declared per share $       0.16 $       0.05 $       0.62 $          0.20
EARTHLINK, INC.
Unaudited Condensed Consolidated Balance Sheets
(in thousands, except per share data)
ASSETS
December 31, December 31,
2010 2011
Current assets:
Cash and cash equivalents $        242,952 $        211,783
Marketable securities 307,814 28,606
Restricted cash 2,270 1,781
Accounts receivable, net of allowance of $1,182 and
$7,323 as of December 31, 2010 and 2011, respectively 60,216 114,757
Prepaid expenses 12,161 13,163
Deferred income taxes, net 45,661 38,437
Other current assets 14,802 23,530
Total current assets 685,876 432,057
Long-term marketable securities 12,304 1,001
Property and equipment, net 241,111 389,549
Deferred income taxes, net 189,037 172,376
Goodwill 259,046 378,235
Purchased intangible assets, net 135,364 285,361
Other long-term assets 1,240 21,872
Total assets $     1,523,978 $     1,680,451
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable $          17,272 $          15,972
Accrued payroll and related expenses 18,402 28,410
Accrued interest 8,622 11,955
Other accrued liabilities 67,007 116,396
Deferred revenue 40,921 68,182
Current portion of long-term debt and capital lease obligations 243,069 1,655
Total current liabilities 395,293 242,570
Long-term debt and capital lease obligations 351,251 653,765
Other long-term liabilities 19,566 30,972
Total liabilities 766,110 927,307
Stockholders’ equity:
Convertible preferred stock, $0.01 par value, 100,000 shares authorized,
0 shares issued and outstanding as of December 31, 2010 and December 31, 2011
Common stock, $0.01 par value, 300,000 shares authorized,
191,825 and 196,202 shares issued as of December 31, 2010
and 2011, respectively, and 108,382 and 106,193 shares
outstanding as of December 31, 2010 and 2011, respectively 1,918 1,962
Additional paid-in capital 2,061,555 2,071,298
Accumulated deficit (648,235) (613,668)
Treasury stock, at cost, 83,443 and 90,009 shares
as of December 31, 2010 and 2011, respectively (657,611) (706,434)
Accumulated other comprehensive income (loss) 241 (14)
Total stockholders’ equity 757,868 753,144
Total liabilities and stockholders’ equity $     1,523,978 $     1,680,451
EARTHLINK, INC.
Reconciliation of Net Income to Adjusted EBITDA (3)
(in thousands)
Three Months Ended Twelve Months Ended
December 31, December 31,
2010 2011 2010 2011
Net income $            5,308 $   4,151 $   81,480 $   34,567
Interest expense and other, net 7,740 16,443 23,409 70,640
Income tax provision 7,691 3,694 56,804 19,902
Depreciation and amortization 9,738 46,747 23,390 160,083
Stock-based compensation expense 2,882 3,012 9,959 13,466
Impairment of goodwill and intangible assets 1,711 1,711
Restructuring and acquisition-related costs (2) 19,101 7,551 22,368 32,068
Adjusted EBITDA (3) $          54,171 $ 81,598 $ 219,121 $ 330,726
EARTHLINK, INC.
Reconciliation of Net Income to Operating Cash Flow (3)
(in thousands)
Three Months Ended Twelve Months Ended
December 31, December 31,
2010 2011 2010 2011
Net income $            5,308 $   4,151 $   81,480 $   34,567
Interest expense and other, net 7,740 16,443 23,409 70,640
Income tax provision 7,691 3,694 56,804 19,902
Depreciation and amortization 9,738 46,747 23,390 160,083
Stock-based compensation expense 2,882 3,012 9,959 13,466
Impairment of goodwill and intangible assets 1,711 1,711
Restructuring and acquisition-related costs (2) 19,101 7,551 22,368 32,068
Purchases of property and equipment (15,277) (31,000) (24,025) (101,967)
Operating cash flow (3) $          38,894 $ 50,598 $ 195,096 $ 228,759
EARTHLINK, INC.
Reconciliation of Guidance Provided in Non-GAAP Measures (3)
(in millions)
Year
Ending
December 31,
2012
Net income $3 – $10
Interest expense and other, net 64
Income tax provision 3 – 6
Depreciation and amortization 186
Stock-based compensation expense 13
Restructuring and acquisition-related costs (2) 16
Adjusted EBITDA (3) $285 – $295
Year
Ending
December 31,
2012
Net income $3 – $10
Interest expense and other, net 64
Income tax provision 3 – 6
Depreciation and amortization 186
Stock-based compensation expense 13
Restructuring and acquisition-related costs (2) 16
Purchases of property and equipment (135) – (115)
Operating cash flow (3) $150 – $180
EARTHLINK, INC.
Supplemental Financial Data
December 31, June 30, September 30, December 31,
2010 2011 2011 2011
Balance Sheet Data (in thousands)
Cash and marketable securities $        563,070 $  490,484 $             515,310 $        241,390
Debt (4) 580,791 880,591 880,591 624,800
Stockholders’ equity 757,868 760,886 762,521 753,144
Employee Data
Number of employees at end of period (5) 1,870 3,214 3,201 3,241
EARTHLINK, INC.
Business Services Operating Metrics
December 31, June 30, September 30, December 31,
2010 2011 2011 2011
Legacy EarthLink Business Metrics (6)
Narrowband access subscribers 7,000 6,000 5,000 5,000
Broadband access subscribers 53,000 52,000 51,000 51,000
Web hosting accounts 66,000 62,000 60,000 58,000
EarthLink Business Metrics (7)
Southeast
Total fiber optic route miles 16,504 16,504 16,504 16,551
Colocations 294 296 296 299
Voice and data switches 20 20 20 21
Northeast
Total fiber optic route miles 12,253 12,253 12,253
Colocations 620 620 690
Voice and data switches 34 34 34
National
Colocations 424 424 424 426
Voice and data switches 1 1
Total EarthLink Business (7)
Total fiber optic route miles (8) 16,504 28,757 28,757 28,804
Colocations 718 1,340 1,340 1,415
Voice and data switches 20 54 55 56
EARTHLINK, INC.
Consumer Services Operating Metrics
December 31, June 30, September 30, December 31,
2010 2011 2011 2011
Consumer Subscriber Detail
Narrowband access subscribers 932,000 826,000 780,000 741,000
Broadband access subscribers 704,000 652,000 630,000 609,000
Total consumer subscribers 1,636,000 1,478,000 1,410,000 1,350,000
Three Months Ended December 31, Twelve Months Ended December 31,
2010 2011 2010 2011
Consumer Subscriber Activity
Subscribers at beginning of period 1,715,000 1,410,000 2,029,000 1,636,000
Gross organic subscriber additions 59,000 48,000 265,000 184,000
Churn (138,000) (108,000) (658,000) (470,000)
Subscribers at end of period 1,636,000 1,350,000 1,636,000 1,350,000
Consumer Metrics
Average subscribers (9) 1,675,000 1,379,000 1,817,000 1,484,000
ARPU (10) $            21.10 $      21.20 $                 21.16 $            21.10
Churn rate (11) 2.8% 2.6% 3.0% 2.6%
EARTHLINK, INC.
Supplemental Schedule of Segment Information (12)
(in thousands)
Three Months Ended December 31, Twelve Months Ended December 31,
2010 2011 2010 2011
Business Services
Revenues $   60,737 $ 262,530 $ 160,764 $    938,259
Cost of revenues 31,100 133,679 90,677 473,004
Gross margin 29,637 128,851 70,087 465,255
Segment operating expenses 19,821 84,645 50,096 299,129
Segment income from operations $     9,816 $   44,206 $   19,991 $    166,126
Consumer Services
Revenues $ 106,052 $   87,707 $ 461,448 $    375,845
Cost of revenues 33,500 27,400 143,956 117,482
Gross margin 72,552 60,307 317,492 258,363
Segment operating expenses 21,382 16,935 87,660 70,812
Segment income from operations $   51,170 $   43,372 $ 229,832 $    187,551
Consolidated
Revenues $ 166,789 $ 350,237 $ 622,212 $ 1,314,104
Cost of revenues 64,600 161,079 234,633 590,486
Gross margin 102,189 189,158 387,579 723,618
Direct segment operating expenses 41,203 101,580 137,756 369,941
Segment income from operations 60,986 87,578 249,823 353,677
Stock-based compensation expense 2,882 3,012 9,959 13,466
Depreciation and amortization 9,738 46,747 23,390 160,083
Impairment of goodwill and intangible assets 1,711 1,711
Restructuring and acquisition-related costs (2) 19,101 7,551 22,368 32,068
Other operating expenses 6,815 5,980 30,702 22,951
Income from operations $   20,739 $   24,288 $ 161,693 $    125,109
EARTHLINK, INC.
Supplemental Schedule of Revenue Detail
(in thousands)
Three Months Ended Twelve Months Ended
December 31, December 31,
2010 2011 2010 2011
                      (in thousands)
Business Services
Retail services $   38,995 $ 214,409 $   88,739 $    760,158
Wholesale services 11,875 37,740 36,792 136,224
Other 9,867 10,381 35,233 41,877
Total revenues 60,737 262,530 160,764 938,259
Consumer Services
Access services 92,025 74,618 403,174 323,998
Value-added services 14,027 13,089 58,274 51,847
Total revenues 106,052 87,707 461,448 375,845
Total Revenues $ 166,789 $ 350,237 $ 622,212 $ 1,314,104
EARTHLINK, INC.
Footnotes to Consolidated Financial Highlights
1.  On December 8, 2010, EarthLink completed its acquisition of ITC^DeltaCom, a provider of integrated communications services to customers in the southeastern U.S. On April 1, 2011, EarthLink completed its acquisition of One Communications, a privately-held, multi-regional integrated telecommunications solutions provider serving customers in the Northeast, Mid-Atlantic and Upper Midwest. The results of operations of ITC^DeltaCom and One Communications have been included in EarthLink’s consolidated financial statements since the respective acquisition dates.
2.  Restructuring and acquisition-related costs consisted of the following for the periods presented (in thousands):
Three Months Ended Twelve Months Ended
December 31, December 31,
2010 2011 2010 2011
Transaction-related costs $   8,164 $      889 $ 10,164 $   5,756
Costs to settle postcombination stock awards 5,742 5,742
Severance and retention 5,047 2,852 5,047 16,460
Facility-related costs 842 5,530
Integration-related costs 3,210 4,044
    Acquisition-related costs 18,953 7,793 20,953 31,790
Facility exit and restructuring costs 148 (242) 1,415 278
    Total restructuring and acquisition-related $ 19,101 $   7,551 $ 22,368 $ 32,068
Acquisition-related costs consist of external costs directly related to EarthLink’s acquisitions, such as advisory, legal, accounting, valuation and other professional fees; employee severance and retention costs; costs to settle stock-based awards attributable to postcombination service; facility-related costs, such as lease termination and asset impairments; and integration-related costs, such as system conversion, rebranding costs and integration related consulting and employee costs.
Facility exit and restructuring costs consist of costs incurred for EarthLink’s restructuring plans. In August 2007, EarthLink adopted a restructuring plan (the “2007 Plan”) to reduce costs and improve the efficiency of the Company’s operations. The 2007 Plan was the result of a comprehensive review of operations within and across the Company’s functions and businesses. Under the 2007 Plan, the Company reduced its workforce by approximately 900 employees, closed office facilities in Orlando, Florida; Knoxville, Tennessee; Harrisburg, Pennsylvania; and San Francisco, California and consolidated its office facilities in Atlanta, Georgia and Pasadena, California. The 2007 Plan was primarily implemented during 2007 and 2008. However, there have been and may continue to be changes in estimates to amounts previously recorded.
3.  Adjusted EBITDA is defined as net income before interest expense and other, net, income taxes, depreciation and amortization, stock-based compensation, impairment of goodwill and intangible assets, and restructuring and acquisition-related costs.  Operating cash flow is defined as net income before interest expense and other, net, income taxes, depreciation and amortization, stock-based compensation, impairment of goodwill and intangible assets, and restructuring and acquisition-related costs, less purchases cash used for purchases property and equipment.
Adjusted EBITDA and operating cash flow are non-GAAP measures and are not determined in accordance with U.S. generally accepted accounting principles. These financial performance measures are not indicative of cash provided or used by operating activities and may differ from comparable information provided by other companies, and they should not be considered in isolation, as an alternative to, or more meaningful than measures of financial performance determined in accordance with U.S. generally accepted accounting principles. These financial performance measures are commonly used in the industry and are presented because EarthLink believes they provide relevant and useful information to investors. EarthLink utilizes these financial performance measures to assess its ability to meet future capital expenditures and working capital requirements. EarthLink also uses these financial performance measures to evaluate the performance of its business, for budget planning purposes and as factors in its employee compensation programs. Management believes that excluding the effects of the items noted above enables investors to better understand and analyze the current period’s results and provides a better measure of comparability.
4.  Debt represents the principal amount of EarthLink’s Senior Secured Notes, EarthLink’s Convertible Senior Notes and ITC^DeltaCom’s Senior Secured Notes. Below is a summary of the carrying amount of EarthLink’s debt (in thousands):
Dec. 31, June 30, Sept. 30, Dec. 31,
2010 2011 2011 2011
EarthLink’s Senior Notes – Principal 300,000 300,000 300,000
EarthLink’s Senior Notes – Discount (10,226) (10,005) (9,779)
EarthLink’s Convertible Senior Notes – Principal 255,791 255,791 255,791
EarthLink’s Convertible Senior Notes – Discount (12,722) (5,490) (1,744)
ITC^DeltaCom’s Senior Secured Notes – Principal 325,000 324,800 324,800 324,800
ITC^DeltaCom’s Senior Secured Notes – Premium 26,251 24,189 23,143 22,056
Carrying amount of debt 594,320 889,064 891,985 637,077
5.  Represents full-time equivalents.
6.  Legacy EarthLink business metrics consist of metrics related to services in EarthLink’s Business Services segment prior to the acquisitions of ITC^DeltaCom and One Communications.
7.  EarthLink Business metrics consist of metrics related to the acquired New Edge Networks, ITC^DeltaCom and One Communications businesses, which is included in the Business Services segment.
8.  includes 3,945 marketed and managed route miles. The remaining route miles are owned or obtained through indefeasible rights to use (IRU).
9.  Average subscribers for the three month periods is calculated by averaging the ending monthly subscribers or accounts for the four months preceding and including the end of the period. Average subscribers for the twelve month periods is calculated by averaging the ending monthly subscribers or accounts for the thirteen months preceding and including the end of the period.
10.  ARPU represents the average monthly revenue per user (subscriber). ARPU is computed by dividing average monthly revenue for the period by the average number of subscribers for the period. Average monthly revenue used to calculate ARPU includes recurring service revenue as well as nonrecurring revenues associated with equipment and other one-time charges associated with initiating or discontinuing services.
11.  Churn rate is used to measure the rate at which subscribers discontinue service on a voluntary or involuntary basis.  Churn rate is computed by dividing the average monthly number of subscribers that discontinued service during the period by the average subscribers for the period.
12.  The Company reports segment information along the same lines that its chief executive officer reviews its operating results in assessing performance and allocating resources. The Company operates two reportable segments, Business Services and Consumer Services. The Company’s Business Services segment earns revenue by providing a broad range of data, voice, managed IT and equipment services to businesses, enterprise organizations and communications carriers. The Company presents its Business Services revenue in the following three categories: (1) retail services, which includes data, voice and managed IT services provided to businesses and enterprise organizations; (2) wholesale services, which includes the sale of transmission capacity to other telecommunications carriers; and (3) other services, which includes the sale of customer premises equipment and web hosting. The Company’s Consumer Services segment earns revenue by providing nationwide Internet access and related value-added services.
EarthLink evaluates performance of its operating segments based on segment income from operations. Segment income from operations includes revenues from external customers, related cost of revenues and operating expenses directly attributable to the segment, which include expenses over which segment managers have direct discretionary control, such as advertising and marketing programs, customer support expenses, site operations expenses, product development expenses, certain technology and facilities expenses, billing operation and provisions for doubtful accounts. Segment income from operations excludes other income and expense items and certain expenses that segment managers do not have discretionary control over. Costs excluded from segment income from operations include various corporate expenses (consisting of certain costs such as corporate management, human resources, finance and legal), depreciation and amortization, stock-based compensation expense, impairment of goodwill and intangible assets and restructuring and acquisition-related costs, as they are not evaluated in the measurement of segment performance.

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