Cloud-based Mobile Device Management Service Honored in Two Categories for Service Excellence and Customer Satisfaction
DENVER, January 11, 2012 – Virtela, the world’s largest independent managed network, security and cloud services company, today announced that its Cloud-based Mobile Device Management (MDM) service has been named a finalist in the 8th annual Global Excellence Awards by Info Security Products Guide. Virtela’s MDM Service – the industry’s first global cloud service for managing and securing mobile devices – was honored in both the ‘Service Excellence’ and ‘Best Customer Deployment’ categories. Info Security’s prestigious global awards recognize security and IT vendors with advanced, ground-breaking products and solutions that help raise the quality bar in all technology areas.
Virtela’s Cloud-based MDM Service was recognized for its success in addressing one of IT’s biggest challenges: managing and securing the exponential growth of smartphones and tablets in the enterprise. The service off-loads overburdened IT organizations, providing benefits such as instant service turn-up, improved security, risk mitigation, cost savings and productivity.
Powered by Virtela Enterprise Services Cloud (ESC), the only cloud platform purpose‐built for enterprise networking, security and mobility, the MDM service leverages Virtela’s 50 Local Cloud Centers (LCCs) around the world for service activation within hours. Virtela’s carrier-, vendor- and technology-independent model ensures the service works across all major mobile operators and platforms (including Apple iOS, Blackberry, Android, Windows Mobile and Symbian) in 190+ countries.
Customers can rapidly deploy policies and control access, and are automatically notified of unauthorized activities, as well as when roaming, data, voice or SMS usage thresholds have been met, helping prevent overuse charges. The service is backed by the first Real-Time Notification Service Level Agreement (SLA) for managed mobility services, which guarantees customers will be alerted within 15 minutes of mobile activities that compromise corporate policies.
“It is our mission to continuously leverage powerful emerging technologies to provide solutions that address the rapidly changing IT enterprise landscape,” said Jian Li, Virtela’s chief technology officer and vice president of technical solutions. “All market signs point to enterprises needing a stronger mobility strategy, and our service uniquely addresses this with a holistic, cloud-based approach that integrates all key aspects of mobile device management. We’re honored to receive continued recognition for its unique capabilities.”
Info Security Products Guide sponsors leading conferences and expos worldwide and plays a vital role in keeping end users informed of the choices available for protecting their digital resources. To see the full list of Info Security award finalists, please visit http://www.infosecurityproductsguide.com/awards/. Winners will be recognized at an awards ceremony in San Francisco on February 29, 2012.
Virtela Technology Services Incorporated is the world’s largest independent managed network, security and cloud services company. Virtela offers an award-winning suite of services – including managed networks, security, application acceleration and proactive infrastructure management – to mid-market and Fortune 500 customers around the world. Virtela offers unparalleled geographic reach to more than 190 countries through its partnerships with more than 750 network providers.
Virtela is headquartered in Denver, Colorado, with global support centers around the world. For more information, please call +1 (720) 475-4000 or visit www.virtela.net.
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